Courier II- Pharmacy Services R35748

Baystate Health; Springfield (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Courier to ensure the safe and timely delivery of pharmaceuticals. This role requires accuracy in understanding routes and transportation software, along with excellent organizational and communication skills. The ideal candidate will have a GED or HiSET and a valid Driver's License, with a commitment to providing exceptional service. Join a community that values respect and equity, where your contributions will enhance patient care and improve lives. Flexibility with schedules, including weekends and holidays, is essential for this full-time position.

Qualifications

• 1-2 years of experience as a courier or equivalent.
• Must have a valid Driver's License with no accidents.

Responsibilities

• Responsible for pick-up and transportation of pharmaceuticals.
• Deliver medications and ensure medication integrity during transport.

Skills

Basic computer skills

Organizational skills

Written communication skills

Verbal communication skills

Customer service skills

Map reading skills

Multitasking

Ability to follow verbal directions

Ability to identify customer supplies

Education

GED or HiSET

Job description

Req#: R35748
Category(s): Trades/Engineering/Facilities, Driver
Full Time / Part Time: Full-Time
Shift: First

Summary Description:

This position is responsible for the pick-up and transportation of pharmaceuticals to and from BH's Retail/Specialty Pharmacies to BH's pharmacy clients, patients, and hospital/practice affiliates. The role involves delivering medications and other medication-related items as directed by the Courier Lead and/or Dispatch. Flexibility with shift schedules, including weekends, holidays, and route rotations, is required. The position may also involve the safe transport of patients.

Job Requirements:

1. Must be 100% accurate in understanding routes, transportation software, and medication delivery requirements.
2. Must be able to complete all courier routes with minimal supervision.
3. Must perform assigned duties requested by Lead Courier and/or Dispatch with 100% accuracy.
4. Must maintain medication integrity during transport.
5. Must have the ability to transport patients safely.

Minimum Required Experience:

• 1-2 years of experience as a courier/transportation or equivalent.
• Valid Driver's License – additional requirements may apply (BH-HR-902 Fleet Policy).
• Proficient or above evaluations.
• No accidents unless no fault.
• No written warnings.

Skills/Competencies:

• Basic computer skills.
• Accurate with excellent organizational skills.
• Good written and verbal communication skills.
• Good customer service skills.
• Good map reading skills.
• Ability to speak and write English.
• Ability to multitask.
• Ability to take verbal directions over the phone.
• Ability to identify all customer supplies.

You Belong At Baystate

At Baystate Health, we recognize that treating one another with dignity and equity elevates respect for our patients and staff. We strive to be more than an organization — a community where you belong. This approach advances care and improves lives.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Driver's License – Other (see additional requirements)

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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