Courier

Five Star Bank; Lincoln (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Five Star Bank is seeking a part-time Courier to interface with customers daily. You will travel in a Bank-provided vehicle, deliver documents and deposits to branches, and coordinate pickups with customers and staff.

The role requires a High School Diploma or GED and a valid driver’s license. You’ll operate in a team setting with coverage shared among couriers and must comply with AML regulations.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Commitment to excellence and high standards.

Responsibilities

• Provide excellent customer service to bank customers.
• Pick up and carry documents and deposits to designated branches.
• Pick up documents and deposits from designated customers and deliver to designated branches.
• Be accessible by phone for additional tasks during the day.
• Maintain the monthly courier schedule.
• Maintain the customer pick up roster.
• Maintain any scheduled maintenance on the vehicle.
• Comply with all Anti-Money Laundering Laws and Regulations.

Skills

Customer/Client Focus

Problem Solving

Teamwork Orientation

Initiative

Organizational Skills

Personal Effectiveness/Credibility

Education

High School Diploma or GED

Job description

Description

Five Star Bank is an award-winning and high performing $5.0 Billion community business bank operating through 10 offices - 4 in the Capital Region, 3 in the North State, 2 in the San Francisco Bay Area, and 1 in the Central Valley, as well as administrative offices in Newport Beach and Downtown Sacramento. With an emphasis on commercial real estate and small business we partner with organizations to help them be successful by providing highly customized banking solutions. Organizations bank with us because of our entrepreneurial and empathetic spirit, speed to serve and deep connection to our market. And they trust us.

Position Overview

Couriers interface with the customers daily. The Courier must provide exemplary customer service while processing a variety of routine stops for the banks and its customers. Couriers will be expected to travel throughout the day in a Bank provided vehicle. The vehicle will be maintained and maintenance by the courier. This position operates in a collaborative, shared-responsibility model, with duties and coverage coordinated alongside other couriers.

Essential Functions

• Provide excellence customer service to Bank customers
• Pick up and carry documents and deposits to designated branches
• Pick up documents and deposits from designated customers and deliver to designated branch
• Be accessible by phone for additional tasks during the day
• Maintain the monthly courier schedule
• Maintain the customer pick up roster
• Maintain any scheduled maintenance on the vehicle
• Comply with all Anti-Money Laundering Laws and Regulations

Competencies

• Customer/Client Focus
• Personal Effectiveness/Credibility
• Problem Solving
• Teamwork Orientation
• Initiative
• Organizational Skills

Requirements

• High School Diploma or GED
• Driver’s License
• Commitment to excellence and high standards

Physical Demands

While performing the duties of this position, the employee is in regular communication, is required to use various tools or objects, and have the mobility to move about the office. The employee occasionally lifts and/or moves objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a part-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5p.m.

Other Duties

The purpose of the job description is to outline the duties and responsibilities for which the position is held accountable. The job description does not restrict the right of management to change, alter or reassign duties at any time with or without notice.

EEO Statement

Five Star Bank is an Equal Employment Opportunity (EEO) employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. The Five Star Bank EEO policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other classification protected by federal, state, or local laws, regulations, or ordinances. It also prohibits retaliation for engaging in protected activity, such as filing a discrimination or harassment complaint or participating in an EEO investigation. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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NOTE:

Five Star Bank personnel are employed on an at-will basis. All employment is at-will and can be terminated with or without cause, at any time, by the Employee or by Five Star Bank for any reason or no reason whatsoever, with or without notice.