Country Operations Associate (Fully Remote)

PawaPay; United States; Remote; USD 60,000 - 95,000; Full time

Job summary

PawaPay is a pan-African fintech enabling local payment channels for merchants and consumers across Africa. In the United States, this role supports daily operations for the Country Director, coordinating documentation, meetings, and wallet operations, while ensuring regulatory compliance and partner relations.

The ideal candidate has 3+ years in operations or fintech, and is fluent in English and Swahili, with strong office software skills.

Qualifications

• 3+ years in operations, coordination, or fintech domains.
• Fluent in English and Swahili.

Responsibilities

• Provides day-to-day operational and administrative backbone for the Country Director.
• Manages documentation, meetings, MNO engagements, and office administration.
• Relationship management with in-country partners and KYC administration for merchant onboarding.
• Contract compliance, regulatory tracking, and wallet operations coordination.

Skills

Google Workspace

Microsoft Office

English fluency

Swahili fluency

Tools

Google Workspace

Microsoft Office

Job description

• Provides day-to-day operational and administrative backbone for the Country Director.
• Manages documentation, meetings, MNO engagements, and office administration.

What You Own:

• Relationship management with in-country partners and KYC administration for merchant onboarding.
• Contract compliance, regulatory tracking, and wallet operations coordination.

Ideal Candidate:

• Has 3+ years in operations, coordination, or fintech domains.
• Strong with Google Workspace or Microsoft Office and fluent in English and Swahili.

PawaPay

PawaPay is a pan-African fintech enabling local payment channels for merchants and consumers across Africa. With over 4 million daily transactions across 20 countries, it is the largest mobile money payment processor on the continent, maintaining a fast-paced, entrepreneurial culture.