Tanzania Operations Manager — Fintech Admin & Partnerships

PawaPay; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

35 days paid leave per year

Competitive remuneration

Job summary

PawaPay seeks a Country Ops Manager to provide the operational backbone for Tanzania, coordinating administration, partner engagement, merchant onboarding, and compliance tasks. You will support the Country Director while ensuring day-to-day activities run smoothly in a remote-friendly environment.

Applicants should be based in Tanzania with work rights, have at least 3 years in admin/ops, and possess English and Swahili fluency.

Qualifications

• Minimum 3 years of experience in administration, operations coordination, or a similar role.
• Fluency in English and Swahili with strong communication skills.
• Proactive follow-through with sharp attention to detail and escalation boundaries.
• Experience working with MNOs, banks, regulators, or fintech/payments is a plus.
• Strong working knowledge of Google Workspace or Microsoft Office.

Responsibilities

• Provide operational backbone for day-to-day administrative, partner, merchant, and compliance coordination in Tanzania.
• Coordinate meetings, agendas, action trackers, briefing notes, and records; manage local office administration.
• Oversee merchant onboarding, KYC administration, and wallet/MNO task coordination.
• Track local compliance cycles, licences, audits, filings, and regulatory requests.

Skills

English

Swahili

Tools

Google Workspace

Microsoft Office

Job description

PawaPay seeks a Country Ops Manager to provide the operational backbone for Tanzania, coordinating administration, partner engagement, merchant onboarding, and compliance tasks. You will support the Country Director while ensuring day-to-day activities run smoothly in a remote-friendly environment.

Applicants should be based in Tanzania with work rights, have at least 3 years in admin/ops, and possess English and Swahili fluency.