Country Club Dining Lead: Member Experience & Service

Naples Lakes Country Club; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Naples Lakes Country Club in Naples, FL seeks a Dining Room Supervisor to oversee daily food and beverage operations on-site. This full-time role manages front-of-house staff, coordinates service schedules, and collaborates with culinary and management teams to deliver outstanding member experiences.

Candidates should have supervisory experience in club or upscale dining settings, a strong customer service orientation, and knowledge of health and sanitation regulations.

Qualifications

• Experience supervising front-of-house in a club, resort, or restaurant environment.
• Strong customer service focus with member satisfaction in mind.
• Clear, professional communication with members, guests and team members.
• Knowledge of health, safety and sanitation regulations in F&B operations.

Responsibilities

• Oversee daily food and beverage operations in dining rooms, bars and event spaces.
• Supervise front-of-house team members and schedule coverage.
• Coordinate service timing and ensure adherence to service standards.
• Assist with event setup and breakdown and ensure cleanliness and safety standards.
• Support inventory, ordering processes, and ongoing staff training.

Skills

Supervisory Skills

Staff Training

Shift Oversight

Customer Service

Communication Skills

Flexible Hours

Education

High school diploma

Hospitality education beneficial

Job description

Naples Lakes Country Club in Naples, FL seeks a Dining Room Supervisor to oversee daily food and beverage operations on-site. This full-time role manages front-of-house staff, coordinates service schedules, and collaborates with culinary and management teams to deliver outstanding member experiences.

Candidates should have supervisory experience in club or upscale dining settings, a strong customer service orientation, and knowledge of health and sanitation regulations.