Dining Room Supervisor

Naples Lakes Country Club; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Naples Lakes Country Club in Naples, FL seeks a Dining Room Supervisor to oversee daily food and beverage operations on-site. This full-time role manages front-of-house staff, coordinates service schedules, and collaborates with culinary and management teams to deliver outstanding member experiences.

Candidates should have supervisory experience in club or upscale dining settings, a strong customer service orientation, and knowledge of health and sanitation regulations.

Qualifications

• Experience supervising front-of-house in a club, resort, or restaurant environment.
• Strong customer service focus with member satisfaction in mind.
• Clear, professional communication with members, guests and team members.
• Knowledge of health, safety and sanitation regulations in F&B operations.

Responsibilities

• Oversee daily food and beverage operations in dining rooms, bars and event spaces.
• Supervise front-of-house team members and schedule coverage.
• Coordinate service timing and ensure adherence to service standards.
• Assist with event setup and breakdown and ensure cleanliness and safety standards.
• Support inventory, ordering processes, and ongoing staff training.

Skills

Supervisory Skills

Staff Training

Shift Oversight

Customer Service

Communication Skills

Flexible Hours

Education

High school diploma

Hospitality education beneficial

Job description

Company Description

Naples Lakes Country Club is Southwest Florida’s premier bundled golf community, centered around an 18-hole Arnold Palmer Signature Golf Course. The 490-acre gated community features more than 200 acres of protected nature preserves and lakes, offering a scenic and well-maintained environment for members and staff. In addition to golf, the club provides dining, tennis, fitness, pool and spa facilities, and a variety of social activities. With 731 members enjoying a relaxed and enjoyable lifestyle, Naples Lakes Country Club delivers a high-quality, service-focused experience in Naples, FL.

Role Description

The Dining Room Supervisor is a full-time, on-site role located in Naples, FL, responsible for overseeing daily food and beverage operations in dining rooms, bars, and event spaces. This role includes supervising front-of-house team members, coordinating service schedules, and ensuring consistent adherence to established service standards. The supervisor monitors food service quality supports menu and specials implementation and collaborates with culinary and management teams to deliver a positive member and guest experience. Additional responsibilities include handling member inquiries, assisting with event setup and breakdown, maintaining cleanliness and safety standards, training team members, and supporting inventory and ordering processes as needed.

Qualifications

• Candidates should possess strong Supervisory Skills, including team leadership, staff training, and shift oversight.
• Candidates should possess proven experience with Service Standards and Food Service in a club, resort, or restaurant environment.
• Candidates should possess excellent Customer Service skills, with a focus on member satisfaction and problem resolution.
• Candidates should possess clear and professional Communication abilities for interacting with members, guests, and team members.
• Previous experience in food and beverage or hospitality supervision, preferably in a country club or upscale dining setting.
• Knowledge of health, safety, and sanitation regulations within food and beverage operations.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by club operations.
• High school diploma or equivalent required; hospitality or related education is beneficial.