Counting Cell Maintenance Technician - Express Scripts - Onsite

Cigna Health and Life Insurance Company; Whitestown (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

The Cigna Group in Whitestown, IN is seeking a Counting Cell Technician to maintain and optimize our Automated Drug Dispensing System (ADDS). This 2nd-shift role focuses on preventive maintenance, troubleshooting, testing, and reliability to support accurate medication dispensing and efficient pharmacy operations.

You will join a safety‑driven team, document work orders, contribute to continuous improvement initiatives such as Six Sigma, and collaborate with operations and maintenance to enhance

Qualifications

• High School Diploma, GED or equivalent.
• 1+ years of experience operating, maintaining, or troubleshooting equipment in a manufacturing, production, distribution, or automated environment.
• Pharmacy Technician Trainee License or Certified Pharmacy Technician (CPhT) credential.
• Demonstrated ability to solve problems using analytical thinking and sound judgment.
• Ability to work independently with minimal supervision.
• Strong attention to detail and commitment to quality.
• Excellent organizational and time management skills.
• Ability to lift up to 40 pounds.
• Strong commitment to safety, reliability, and operational excellence.

Responsibilities

• Maintain the performance and reliability of automated drug dispensing equipment through preventive maintenance activities.
• Diagnose and resolve mechanical, operational, and system-related issues to minimize downtime and maintain productivity.
• Perform counting cell testing and validation to ensure equipment accuracy and quality standards are met.
• Investigate equipment failures, identify root causes, and implement corrective actions to prevent recurring issues.
• Execute drug quarantine procedures in accordance with established quality and compliance requirements.
• Create, update, and complete maintenance work orders with accuracy and attention to detail.
• Contribute to continuous improvement initiatives, including Six Sigma and process enhancement projects.
• Partner with operations and maintenance teams to improve system performance, safety, and efficiency.
• Support additional operational and technical needs as assigned.

Skills

Analytical thinking

Independent work

Attention to detail

Organizational skills

Time management

Safety awareness

Ability to lift 40 lbs

Education

High School Diploma

Associate degree in technical/engineering/manufacturing

Tools

CPhT credential

Job description

Help Keep Pharmacy Automation Running at Its Best Are you someone who enjoys solving technical problems, improving equipment performance, and making a direct impact on pharmacy operations? As a Counting Cell Technician, you will play a vital role in maintaining and optimizing our Automated Drug Dispensing System (ADDS). Your expertise will help ensure reliable medication dispensing, support operational efficiency, and contribute to delivering exceptional service to our customers. This is a 2nd-shift position - Monday through Friday, 2:30pm-11:00pm.

Responsibilities

• Maintain the performance and reliability of automated drug dispensing equipment through preventive maintenance activities.
• Diagnose and resolve mechanical, operational, and system-related issues to minimize downtime and maintain productivity.
• Perform counting cell testing and validation to ensure equipment accuracy and quality standards are met.
• Investigate equipment failures, identify root causes, and implement corrective actions to prevent recurring issues.
• Execute drug quarantine procedures in accordance with established quality and compliance requirements.
• Create, update, and complete maintenance work orders with accuracy and attention to detail.
• Contribute to continuous improvement initiatives, including Six Sigma and process enhancement projects.
• Partner with operations and maintenance teams to improve system performance, safety, and efficiency.
• Support additional operational and technical needs as assigned.

Required Qualifications

• High School Diploma, GED, or equivalent.
• 1+ years of experience operating, maintaining, or troubleshooting equipment in a manufacturing, production, distribution, or automated environment.
• Pharmacy Technician Trainee License or Certified Pharmacy Technician (CPhT) credential.
• Demonstrated ability to solve problems using analytical thinking and sound judgment.
• Ability to work independently with minimal supervision.
• Strong attention to detail and commitment to quality.
• Excellent organizational and time management skills.
• Ability to lift up to 40 pounds.
• Strong commitment to safety, reliability, and operational excellence.

Preferred Qualifications

• Associate degree in a technical, engineering, manufacturing, or related field.
• Experience working with automated dispensing systems, packaging equipment, or high-volume filling equipment.
• Electrical, electronic, mechanical, or maintenance troubleshooting experience.
• Experience participating in Lean, Six Sigma, or continuous improvement initiatives.
• Knowledge of pharmacy, healthcare, or regulated production environments.

Why Join Us?

You’ll have the opportunity to develop technical expertise, contribute to meaningful process improvements, and work alongside a team dedicated to innovation, quality, and operational excellence. If you enjoy hands-on problem solving and making a measurable impact, we’d love to hear from you.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance.

Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.

These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.