Counter Service Cashier

Snelling-Midway Management Company LLC; Saint Paul (MN); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plan

One complimentary meal per shift

Employee discount (25% for you + up to

Flexible scheduling

Supportive team environment

Job summary

Picco in Saint Paul is seeking a friendly cashier to create a welcoming guest experience at the front counter. You will accurately take to-go orders, process payments, and help guests with gelato flavors while maintaining a clean FOH area.

This role emphasizes hospitality, teamwork, and reliable service across opening, daily, and closing shifts, with a focus on quality and community commitments.

Qualifications

• Strong communication and teamwork skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of menu items, ingredients, specials, and allergens.
• Commitment to hospitality and guest experience.

Responsibilities

• Greet guests warmly and provide outstanding customer service.
• Take to-go orders accurately using the Toast POS system.
• Process cash, credit cards, and digital payments.
• Serve gelato and assist guests with flavor selections.
• Package takeout orders and verify accuracy.
• Maintain the front counter, gelato display, entrance, and restrooms.
• Restock supplies and assist FOH/to-go needs.
• Assist with opening, daily, and closing cleaning duties.
• Follow food safety and sanitation standards.

Skills

Hospitality

Communication

Teamwork

Attention to detail

Multitasking

Menu knowledge

Allergen awareness

Problem-solving

Positive attitude

Quality standards

Tools

Toast POS

Job description

Cashier – Picco

The cashier is responsible for creating a warm and welcoming guest experience whilst providing exceptional guest service at the front counter. Team members will accurately take to-go orders, process payments, and hand out items with a positive impression of Picco’s commitment to quality, hospitality, and community.

Key Responsibilities

• Demonstrate hospitality in every interaction with guests, staff, and anyone entering the restaurant.
• Greet guests warmly and provide outstanding customer service.
• Take to-go orders accurately using the Toast POS system.
• Answer questions about menu items, ingredients, specials, and allergens.
• Process cash, credit cards, and digital payments efficiently and accurately.
• Serve gelato and assist guests with flavor selections and recommendations.
• Package takeout orders carefully and verify order accuracy before handing them off to guests or delivery drivers.
• Maintain the cleanliness and organization of the front counter, gelato display, front entry, and bathrooms.
• Restock supplies, cups, lids, napkins, or any FOH/to-go needs.
• Assist with opening, daily, and closing cleaning duties.
• Follow all food safety, sanitation, and company standards.

At Picco’s, every team member plays an important role in creating a welcoming atmosphere and memorable guest experience. We are looking for dependable, positive individuals who take pride in their work, enjoy working as part of a team, and are committed to providing outstanding hospitality every day.

Skills & Knowledge

• Strong communication and teamwork skills
• Excellent attention to detail and organization
• Ability to multitask in a fast-paced environment
• Knowledge of menu items and service standards
• Ability to prioritize and manage timing under pressure
• Strong problem-solving skills
• Positive attitude and willingness to support the team
• Commitment to quality, accuracy, and hospitality

Benefits & Perks

Eligible employees enjoy a variety of benefits including:

• Medical insurance
• Retirement savings plan
• One complimentary meal per shift worked
• 25% employee discount for you and up to three guests (food only)
• Flexible scheduling
• Supportive, team-oriented work environment

Eligibility requirements apply to certain benefits.