Counter Service

Fullers Burger Shack; Eugene (OR); Hybrid; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Company parties

Employee discounts

Flexible schedule

Zusammenfassung

Fullers Burger Shack in Eugene, OR is seeking an energetic Counter Person to join our high-volume fast-service team. You will greet customers, take orders, and ensure accuracy while delivering hot food and drinks.

As the face of the restaurant, you’ll handle transactions, upsell signature burgers, sides, and beverages, maintain a clean counter, and coordinate with kitchen staff to keep orders moving. The role offers a friendly, upbeat environment with flexible scheduling, staff meals, and

Qualifikationen

• 1+ year experience in fast food or customer service.
• Must be 21+ years old due to alcohol service.
• Food Handler's certification or willing to obtain.
• Stand for up to 8 hours, lift 20-30 lbs in a hot, busy kitchen.
• Excellent communication and multitasking under pressure.
• Basic math skills for handling transactions.

Aufgaben

• Greet customers warmly, take orders via POS, upsell burgers, sides, and beverages.
• Prepare and serve food and drinks quickly with high hygiene standards.
• Handle cash, cards, and digital payments; balance tills at shift end.
• Maintain a clean, organized counter area and restock condiments/napkins.
• Collaborate with kitchen and bar staff to ensure quick, accurate orders.
• Promote daily specials and respond to customer inquiries politely.
• Verify age for alcohol service and follow responsible serving laws.
• Assist with opening/closing duties, inventory checks, and light prep as needed.

Kenntnisse

Customer service

Communication

Basic math

Team player

Ausbildung

Food Handler's certification

Tools

POS system

Jobbeschreibung

Benefits:

• Company parties
• Employee discounts
• Flexible schedule

Counter Person

Fullers Burger Shack

Fast-Paced Counter Service

Job Summary

We are seeking an energetic and customer-focused Counter Person to join our team at Fullers Burger Shack, a high-volume fast-service restaurant specializing in mouthwatering burgers, crispy fries, and tots, and a selection of wine and beer. As the face of our restaurant, you will handle orders, serve food and drinks, and create memorable experiences for our guests in a lively, upbeat environment. If you thrive in a fast-paced setting and love great food paired with craft brews, this is your spot!

Key Responsibilities

• Greet customers warmly, take accurate orders via POS system, and upsell menu items like signature burgers, sides (fries/tots), and beverages (wine, beer, soft drinks, shakes).
• Prepare and serve food and drinks quickly while maintaining high standards of hygiene and presentation.
• Handle cash, credit card, and digital payments with speed and accuracy; balance tills at shift end.
• Maintain a clean and organized counter area, including wiping surfaces, restocking condiments/napkins, and ensuring compliance with health/safety regulations.
• Collaborate with kitchen and bar staff to ensure seamless order fulfillment and minimize wait times.
• Manage customer inquiries, resolve issues politely, and promote daily specials or promotions.
• Verify age for alcohol service (wine/beer) and adhere to all responsible service laws.
• Assist with opening/closing duties, inventory checks, and light prep work as needed.

Requirements

• Previous experience in fast food, casual dining, or customer service (1+ years preferred).
• Must be 21+ years old due to alcohol service.
• Food Handler's certification or willingness to obtain (required by local health codes).
• Ability to stand for extended periods (up to 8 hours), lift 20-30 lbs, and work in a hot, busy kitchen environment.
• Excellent communication skills, positive attitude, and ability to multitask under pressure.
• Basic math skills for handling transactions and portions.
• Flexible availability including evenings, weekends, and holidays.
• Team player with a passion for food, beer/wine, and delivering top-notch service.

What We Offer

• Competitive hourly wage ($15-$18/hour based on experience) + tips.
• Flexible scheduling and advancement opportunities.
• Employee discounts on burgers, fries, tots, and drinks.
• Fun, energetic team atmosphere with staff meals and team events.

Fullers Burger Shack is an equal opportunity employer.