Counter Service

NAPA; Detroit (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K w/match

Paid holidays and vacation

Job summary

NAPA in Detroit is seeking an Automotive Parts Specialist who can source parts for fleet customers, assist teammates, and deliver outstanding service in a fast-paced shop environment.

A valid driver’s license and willingness to learn auto parts are required; background in automotive parts is preferred and growth opportunities are available with NAPA.

Qualifications

• Experience in automotive parts store or willingness to learn auto parts.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, customer-focused environment.
• Valid driver’s license.
• Knowledge of cataloging and inventory management is a plus.

Responsibilities

• Provide and source parts for fleet customers.
• Assist team members and answer customer questions.
• Ensure correct parts are researched and sourced.
• Inform customers on parts availability.
• Deliver outstanding customer service.

Skills

Parts knowledge

Customer service

Communication skills

Team collaboration

Attention to detail

Education

High School diploma or GED

Tools

Inventory management systems

Cataloging software

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!What you will be doing:Provide and source parts for specialized equipment for our fleet customersUse your parts knowledge to assist other NAPA team members and answer questions for customersProvide outstanding customer service and interact with management and techniciansBring customer focus and high energy to our fast-paced environment.Ask appropriate questions to ensure correct parts are researched and sourced.Inform customers on parts availability.This is the right opportunity for you if you:Genuinely enjoy helping our fleet customers with their parts and service needsHave gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucksWant to gain or grow your parts experience by working on a team with other NAPA parts professionalsWant to join a team where you can learn and grow your career – the opportunities are endless!What you’ll need:Valid Driver’s LicensePrevious experience in a parts store or automotive industry or at least a willingness to learn all things auto partsHigh School Diploma or GED. Technical or Trade school courses or degreeExcellent verbal and written communication skillsGreat listening skills and empathy for customerAbility to work on or around an airport environment in a shop environmentAnd if you have this, even better (not a deal breaker if you don’t):Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in airport ground support equipmentKnowledge of cataloging, sourcing, AND/OR inventory management systems, a plusEntirely customer-centric (external/internal)ASE CertificationsWhat’s in it for you:Competitive PayBenefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!Great training, and ongoing development with support from multiple leaders/your teamNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Pay: From $20.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* Dental insurance* Flexible spending account* Health insurance* Health savings account* Opportunities for advancement* Professional development assistance* Tuition reimbursement* Vision insuranceWork Location: In person