Counter Service

NAPA; Minnesota; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

NAPA discount

Tuition reimbursement

Employee stock purchase plan

Wellness programs

Job summary

NAPA is hiring an Automotive Parts Specialist in Minnesota. You’ll source parts for fleet customers, help teammates, and deliver outstanding service to technicians and customers.

We value parts experience from the automotive industry and a genuine willingness to learn. The role offers daytime or night shifts, competitive pay, and benefits with growth opportunities within NAPA.

Qualifications

• High School Diploma or GED required.
• Technical or trade school courses or degree are a plus.
• Willingness to learn auto parts and terminology.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist team members and answer customer questions.
• Provide outstanding customer service and interact with management and technicians.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Automotive parts knowledge

Valid driver’s license

Customer service

Verbal and written communication

Listening and empathy

Inventory management systems

ASE certifications

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging systems

Sourcing systems

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!What you will be doing:Provide and source parts for specialized equipment for our fleet customersUse your parts knowledge to assist other NAPA team members and answer questions for customersProvide outstanding customer service and interact with management and techniciansBring customer focus and high energy to our fast-paced environment.Ask appropriate questions to ensure correct parts are researched and sourced.Inform customers on parts availability.This is the right opportunity for you if you:Genuinely enjoy helping our fleet customers with their parts and service needsHave gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucksWant to gain or grow your parts experience by working on a team with other NAPA parts professionalsWant to join a team where you can learn and grow your career – the opportunities are endless!What you’ll need:Valid Driver’s LicensePrevious experience in a parts store or automotive industry or at least a willingness to learn all things auto partsHigh School Diploma or GED. Technical or Trade school courses or degreeExcellent verbal and written communication skillsGreat listening skills and empathy for customerAbility to work on or around an airport environment in a shop environmentAnd if you have this, even better (not a deal breaker if you don’t):Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in airport ground support equipmentKnowledge of cataloging, sourcing, AND/OR inventory management systems, a plusEntirely customer-centric (external/internal)ASE CertificationsWhat’s in it for you:Competitive PayBenefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!Great training, and ongoing development with support from multiple leaders/your teamThis position offers a starting hourly rate of $21.00. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.Benefits:Health Insurance: Comprehensive medical, dental, and vision plans.Retirement Plan: 401(k) with company match.Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leaveAdditional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Expected hours: 40 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Health savings account* Life insurance* Opportunities for advancement* Paid time off* Parental leave* Professional development assistance* Referral program* Retirement plan* Vision insuranceWork Location: In person