Counter Sales - Warehouse Associate

Shore-Line Carpet Supplies-Gulf Coast Inc; Florida; On-site; USD 34,000 - 52,000; Full time

Job summary

Shoreline Flooring Supplies is seeking a Counter Sales - Warehouse Associate to deliver exceptional customer service, drive sales, and support warehouse operations. The role emphasizes product knowledge, order processing, and forklift-safe material handling.

Responsibilities include assisting customers, quoting prices, and maintaining inventory while upholding safety standards and company policies. A minimum of 2 years in a similar role is preferred, with proficiency in order software and strong

Qualifications

• Proficiency with computers and ability to learn our order system.
• Strong communication with customers in person and over the phone.
• Great work ethic and teamwork ability.
• Ability to lift up to 50 pounds regularly.
• 2+ years of relevant experience.

Responsibilities

• Provide high-level product knowledge and consultative selling.
• Process sales orders accurately and promptly.
• Quote customers and assist in loading products.
• Maintain showroom inventory and displays.
• Build and maintain customer relationships.
• Operate forklift and ensure safety compliance.

Skills

Product knowledge

Customer service

Communication skills

Forklift operation

Inventory management

Data entry

Teamwork

Education

High school diploma

Tools

Sales Order Entry System

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Become a Counter Sales - Warehouse Associate with Shoreline Flooring Supplies and play a key role in delivering exceptional customer service, driving sales, and keeping our warehouse operations running smoothly

Counter Sales - Warehouse Associate

Our mission is to provide high-quality, sustainable flooring solutions and sundries, serving a wide range of customers, including residential to commercial contractors, subcontractors, and designers. Through expert advice, personalized service, and extensive product selection, we support our customers in creating functional and durable spaces. We are dedicated to building lasting relationships by equipping our team with deep product knowledge and a commitment to excellence in everything we do.

The Counter Sales - Warehouse Associate is responsible for supporting the location’s operational performance, building, and maintaining strong customer relationships, driving sales, and fulfilling customer needs in a manner consistent with the company’s core values. Summary of duties include but are not limited to:

Skills:

• Continuously demonstrating a high-level of product knowledge and technical expertise of all products and materials.
• Continually striving to learn more about the products we sell and the industry we serve.
• Proactively identifying individual customer needs and offering appropriate programs, products, and solutions in a consultative manner.
• Promptly and accurately processing sales orders.
• Efficiently and effectively researching products/services as needed.
• Promptly and accurately providing quotes to customers and processing their sales orders.
• Maintaining the location’s appearance in accordance with Company policy and safety standards.
• Actively participating in all training opportunities

• Effectively and efficiently performing cycle counts as needed/directed by manager.
• Efficiently and effectively filling/pulling orders as needed by utilizing appropriate tools and equipment.
• Assisting in the maintenance and presentation of all inventories and displays in the showroom.

• Developing and maintaining strong relationships with external customers.
• Providing a consistent high level of customer service to both internal and external customers.
• Assisting customers in loading products/material into their vehicles when necessary.
• Following-up with customers in a timely manner and notifying manager if/when necessary.

• Safely operating all warehouse equipment; including a forklift, hand truck, and pallet jack.
• Maintaining his/her valid forklift certification.
• Following all safety standards and requirements according to company policy, OSHA, and Hazmat standards.
• Notifying supervisor of all safety concerns; incidents and/or accidents in a timely manner.

Experience/Requirements:

• Must be proficient in the use of computers and have ability to learn our product management software.
• Must possess good communication skills and possess the ability to professionally interact with a wide variety of customers both over the telephone and in person.
• Must possess a good work ethic and be able to work well with other team members.
• Must be able to lift and handle items weighing up to 50 pounds on a routine basis.
• Must possess the analytical and cognitive abilities required to accurately enter data into the Company’s Sales Order Entry System, perform product and equipment research and follow-up on customer orders.
• Must be able to accurately attend to details and handle multiple tasks simultaneously.
• Must be able to work with minimum amount of supervision under stressful conditions.
• Must be able to safely operate all tools and equipment; including but not limited to: forklift, pallet jack, and hand truck.
• A minimum of 2 years of comparable experience required.

Physical Environment / Working Conditions:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Physical: While performing the duties of this job, the employee is required to stand and walk on a tile/concrete floor and/or sit on a stool for most of the week. The employee is regularly required to stand, reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; operate a forklift, pallet jack, hand truck and regularly lift up to 50 pounds.

Special vision requirements are near vision; distance vision; peripheral vision.

Work is performed with telephone equipment, computers, fax, printer, and scanners.

Warehouse is not air conditioned space and can be warm or cool depending on the season.

Keywords

Warehouse Associate, Warehouse Worker, Material Handler, Forklift Operator, Shipping and Receiving, Inventory Control, Order Picker, Distribution Center Associate, Flooring Warehouse, Warehouse

Location

Shoreline - JUP

This position is currently accepting applications.