COUNTER SALES - Store #336

NAPA Auto Parts; Port Lavaca (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Third Coast Distributing, doing business as NAPA Auto Parts, in Port Lavaca, TX, seeks a Counter Salesperson to deliver outstanding customer service and build lasting relationships with customers. You will process sales using POS, inventory, and catalog systems and assist customers with parts information and warranties.

The role emphasizes professional appearance, teamwork, and adherence to safety and merchandising standards in a fast-paced retail environment.

Qualifications

• Minimum of 1 year of retail experience; automotive parts knowledge or experience preferred.
• High school diploma or equivalent.
• Experience using POS, inventory management, and product catalog systems in a retail or automotive environment is preferred.
• Strong customer service and communication skills with the ability to build positive customer relationships.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and build positive customer relationships.
• Process sales transactions accurately using point-of-sale, computer, and catalog systems.
• Assist customers by identifying parts and communicating product features, benefits, and warranty information.
• Maintain a professional appearance, positive attitude, and customer-focused approach.
• Support team members by sharing product knowledge and assisting with customer inquiries.
• Maintain merchandising standards, promotional materials, and product displays.
• Follow company policies, procedures, and safety requirements.
• Ensure a clean, organized, and safe store environment, including sales floor, counter, and stock areas.

Skills

Retail experience

Automotive parts knowledge

POS experience

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Product catalog systems

Job description

Classification: Non-Exempt

About Us:

Foundedin 2013, Third Coast Distributing is part of a global serviceorganization that distributes automotive and industrialreplacement parts. Doing business as NAPA AutoParts, TCD serves thousands of customers through an independent networkacross South and Central Texas.

About The Role:

OurCounter Salespeople are the key to our success, delivering excellent customerexperiences and developing long-standing relationships with our customers. Positionreports to the Store Manager.

Key Responsibilities:

• Deliver exceptional customer service and build positive customerrelationships.
• Process sales transactions accurately using point-of-sale,computer, and catalog systems.
• Assist customers by identifying parts and communicating productfeatures, benefits, and warranty information.
• Maintain a professional appearance, positive attitude, andcustomer-focused approach.
• Support team members by sharing product knowledge and assistingwith customer inquiries.
• Maintain merchandising standards, promotional materials, andproduct displays.
• Follow company policies, procedures, and safety requirements.
• Ensure a clean, organized, and safe store environment, includingsales floor, counter, and stock areas.

About You:

The idealcandidate will have the following knowledge, skills, and abilities:

• Minimum of 1 year of retailexperience; automotive parts knowledge or experience preferred.
• High school diploma orequivalent.
• Experience using point-of-sale(POS), inventory management, and product catalog systems in a retail orautomotive environment is preferred.
• Strong customer service andcommunication skills with the ability to build positive customer relationships.
• Ability to multitask and workeffectively in a fast-paced environment.

EssentialPhysical Requirements

• Scan,handle and move merchandise efficiently and safely, including frequentlylifting or moving merchandise up to 15 pounds and occasionally lifting ormoving merchandise up to 60 pounds.

Join our team and contribute to a culturededicated to exceptional customer service, operational excellence, andprofessional growth.

This job description is not an all-inclusive list of dutiesperformed, but rather a reflection of the typical work performed in theposition. The job description does not restrict supervisors from assigningadditional responsibilities not specified in the job description.

Third CoastDistributing is an equalemployment opportunity employer who may provide reasonable accommodation toenable individuals with disabilities to perform the essential functions of thejob.