Counter Sales Specialist - HVAC/Plumbing & Customer Focus

The Granite Group; Augusta (ME); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Paid time off (vacation)

Employee discounts

Community involvement programs

Job summary

Granite Group Wholesalers LLC is seeking a motivated counter sales associate to join our team. You will assist customers, answer inquiries, and process transactions in a fast-paced hardware environment.

The role emphasizes product knowledge in HVAC or plumbing, strong communication, teamwork, and commitment to accurate records and clean, safe displays. Weekend/evening flexibility is a plus and growth opportunities exist.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required: HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers' needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on products features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service experience

Communication skills

Retail sales

Computer proficiency

HVAC or plumbing knowledge (nice to)

Education

High school diploma

Job description

Granite Group Wholesalers LLC is seeking a motivated counter sales associate to join our team. You will assist customers, answer inquiries, and process transactions in a fast-paced hardware environment.

The role emphasizes product knowledge in HVAC or plumbing, strong communication, teamwork, and commitment to accurate records and clean, safe displays. Weekend/evening flexibility is a plus and growth opportunities exist.