Counter Sales Specialist - Fast-Paced Customer Solutions

State Electric Supply Company; Clarksburg (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Savings Account options

Life and disability insurance

Medical coverage

Dental coverage

Vision coverage

401(k) and profit sharing

Flexible PTO

Tuition reimbursement

Job summary

State Electric Supply Co. in Clarksburg, WV is seeking a Counter Representative to help customers find products, process orders, and build lasting relationships. This fast-paced role blends service, product knowledge, and sales.

You’ll identify customer needs, prepare quotations, handle requests by phone, email, and in person, and collaborate with branch teammates to keep daily operations running smoothly. A customer-focused mindset and eagerness to learn are essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Ability to accurately process orders, transactions, and customer information.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• A customer-focused mindset and willingness to help solve problems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning products and building knowledge of the electrical distribution industry.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Build and maintain strong customer relationships through friendly, dependable service.
• Develop and maintain a strong understanding of State Electric products, services, and industry trends.
• Process customer orders accurately and efficiently.
• Prepare quotations and provide product information to help customers make purchasing decisions.
• Respond to customer requests by phone, email, and in person as needed.
• Operate the cash register and handle point-of-sale transactions when applicable.
• Provide exceptional customer service and help resolve questions or concerns.
• Work closely with branch teammates to support customers and keep daily operations running smoothly.

Skills

Customer service

Sales experience

Order processing

Communication skills

Attention to detail

Teamwork

Product knowledge learning

Education

High school diploma or equivalent

Job description

State Electric Supply Co. in Clarksburg, WV is seeking a Counter Representative to help customers find products, process orders, and build lasting relationships. This fast-paced role blends service, product knowledge, and sales.

You’ll identify customer needs, prepare quotations, handle requests by phone, email, and in person, and collaborate with branch teammates to keep daily operations running smoothly. A customer-focused mindset and eagerness to learn are essential.