Counter Sales Representative - Orlando, FL

World Electric Supply; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Tuition reimbursement

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

World Electric Supply is seeking a Counter Sales Representative in Florida to sell electrical supplies and parts at counter locations and to process orders for delivery or pickup. The role involves assisting customers, researching part numbers and prices, and coordinating with warehouse teams to ensure accurate order fulfillment.

Requirements include a high school diploma or GED, 1+ year of customer service experience, and bilingual English/Spanish in the South Florida region.

Qualifications

• High school diploma or GED.
• 1 year or more related customer service experience.
• Bilingual (English/Spanish) in South Florida Region.

Responsibilities

• Sell electrical supplies, various parts, and equipment at counter locations.
• Facilitate moving products through warehouse areas (Receiving, Stocking, Shipping, Order Processing, Replenishment).
• Determine make/type of product needed and discuss features with customers.
• Research replacement part stock numbers and prices; fill customer orders from stock.
• Handle payments or credit authorizations; advise on substitutions when needed.
• Assist customers with loading materials into their vehicle and take telephone orders.

Job description

There’s a Place for You at World Electric

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

We are hiring a Counter Sales Representative to join our team!

Job Type: Full Time

What You’ll Do

The Counter Sales Representative will be responsible for selling electrical supplies, various parts, and equipment at specific counter locations. This includes facilitating moving products throughout the warehouse through equipment in areas such as Receiving, Stocking, Shipping, Order Processing and Replenishment.

You Will

• Determine the make and type of product needed.
• Discuss use and features of various parts.
• Research replacement part stock number and price.
• Fill customer orders from stock
• Place special orders and branch transfers for nonstock orders or backorders.
• Receive payment or obtain credit authorization.
• Advise customers on substitution or modification of part when replacement is not available.
• Receive and fills telephone orders.
• Assist customers with gathering their material and loading the material in their vehicle.
• Make proactive telephone calls to potential new customers and existing customers.
• Greet customers in a timely, professional, and courteous manner.
• Maintain a professional appearance
• Maintain a clean work area
• Operate computers to order, enter and retrieve data.
• Sort and place material or items on racks, shelves, or in bins.
• Construct orders based on delivery area preventing stock from being damaged on delivery.
• Box up and label material.
• Examine returned part to determine if defective, and exchanges part or refunds money.
• Assist in organizing counter Verify correct quantities and items for all sections.

What You’ll Bring

Education and/or Experience:

• High school diploma or general education degree (GED)
• 1 year or more related customer service-oriented experience

Requirements

• Ability to work in a fast-paced environment
• Strongmath and reading skills Forklift Certification preferred
• Bilingual (English/Spanish) in South Florida Region

Physical Demands

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to frequently lift, carry, push, and slide packages that typically weigh up to 50 lbs.
• Frequently requires standing, walking, bending, climbing, reaching with arms, and constant use of hands.
• Ability to stand on feet for majority of an 8-hour day
• Continuous mental and visual alertness to maintain safety and achieve accuracy.
• Requires flexibility and mobility in body movements.
• Occasionally, may be required to lift items greater than 50 lbs. with assistance.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

LinkedIn: https://www.linkedin.com/company/world-electric-supply/?viewAsMember=true

Instagram: https://www.instagram.com/worldelectricsupply?igsh=MWZpM3Rwc3BjM3l1Zw==

Learn more at https://careers.sonepar-us.com/worldelectric/us/en/home

World Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].