Counter Sales Representative - Kendall Electric

The Kendall Group; Tuscaloosa (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Kendall Group in Tuscaloosa, AL is seeking a Counter Sales Representative to promote products and develop business. You will provide prompt, friendly service in person and over the phone, while supporting warehouse and local deliveries as needed.

Responsibilities include quoting, upselling, and building strong customer relationships. You may assist in inventory, loading vehicles, and backing up drivers while upholding Kendall Group safety policies.

Qualifications

• Entry-level position, requires a high school diploma or GED.
• Basic math and reasoning skills are required.
• Excellent oral and written communication.
• Ability to operate standard office equipment and warehouse tools.

Responsibilities

• Sell company products and services to customers visiting or calling by gathering information, quoting, and suggesting additional products.
• Promote sales growth through add-on sales and vendor promotions.
• Create positive relationships by clarifying product information and offering helpful details.
• Assist with loading product into customers' vehicles; replenish counter inventory.
• Back-up delivery driver duties if qualified; operate forklifts or pallet jacks as needed.

Skills

Customer service

Sales

Communication

Multi-tasking

Physical stamina

Teamwork

Problem solving

Education

High school diploma

Tools

Barcode scanner

Warehouse equipment

Job description

Role Summary

Reporting to the Manager or Supervisor, the Counter Sales Representative is a key member of the sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in‑person and over the phone. Counter Sales Representatives may assist in the warehouse or with local deliveries.

Exciting work you will do

• Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast‑paced multi‑tasking environment
• Promote sales growth, which includes, but is not limited to:
  • Promoting add‑on sales and vendor promotions
  • Promoting Counter Days
• Create positive relationships with customers by clarifying customer’s understanding of products and services and offering relevant, helpful information
• Participate in relevant training to keep current with opportunities to grow and excel within the role
• Assist customers with loading product into their vehicle
• Replenish inventory in the counter area
• Pick counter orders
• Participate in inventory cycle counts, as directed
• Assist in warehouse activities as needed
• Back‑up delivery drivers as needed and if qualified
• Safely operate stand‑up and/or sit‑down forklifts, manual pallet jacks, to lift and transport material
• Maintain quality service by adhering to Kendall Group policies, procedures, and standards
• Participate in ongoing general housekeeping
• Perform other duties as assigned

Competencies you possess

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and collaboration
• Safety Conscious
• Understanding others, Listening

What you’ll need

• Work Experience: Entry‑level
• Education: High school diploma or GED
• Licenses/Certifications:
  • Driver’s License with appropriate state licensing and clean driving record
  • Must be able to pass a DOT Medical Exam and obtain a 1‑Year Card (Paid for by The Kendall Group)
• Analytics/Computer Skills: Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills
• Organization Skills: Ability to multi‑task and prioritize work to maximize accuracy and efficiency
• Cross‑functional skills: Ability to work effectively with the distribution center and sales teams
• Communication Skills: Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
• Physical, Mental and Visual Skills:
  • Ability to see/sit/stand/walk/talk and hear
  • Ability to lift/move/carry up to 50 lbs
  • Ability to stand for 8 hours a day
  • Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
• Physical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is that of a fabrication/warehouse environment; exposure to moving equipment

Qualifications we prefer but don’t require

• Work Experience: General working knowledge electrical products; 1‑year previous counter sales experience; forklift experience

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.