Counter Sales Representative - Kendall Electric

The Kendall Group, Inc.; Cadillac (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee ownership

Job summary

The Kendall Group is seeking a Counter Sales Representative in Cadillac, MI to promote and develop business by delivering prompt, friendly, and professional service to customers in person and over the phone. You may assist in the warehouse, run counter orders, and support loading goods for customers.

The role emphasizes relationship building, upselling opportunities, and accurate handling of inventory while maintaining Kendall policies and safety standards.

Qualifications

• Must have a high school diploma or GED.
• Must be able to pass a DOT medical exam and obtain a 1-year card.
• Ability to use standard office equipment and basic math skills.
• Experience with warehouse operations and safety protocols preferred.

Responsibilities

• Sell Kendall products and services to customers visiting or calling in, gathering information and providing technical assistance.
• Promote sales growth through add-on sales and vendor promotions.
• Assist in loading product into customers' vehicles and replenishing counter inventory.
• Participate in inventory cycle counts and support warehouse activities and deliveries as needed.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Safety conscious

Education

High school diploma

Tools

Forklift

Barcode scanner

Pallet jacks

Job description

About The Kendall GroupThe Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.Role Summary: Reporting to the Manager or Supervisor, the Counter Sales Representative is a key member of the sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone. Counter Sales Representatives may assist in the warehouse or with local deliveries.Exciting work you will do:The essential duties and responsibilities of the Counter Sales Representative position may consist of some or all, and are not limited to, the following:Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environmentPromote sales growth, which includes, but is not limited to:Promoting add-on sales and vendor promotionsPromoting Counter DaysCreate positive relationships with customers by clarifying customer’s understanding of products and services and offering relevant, helpful informationParticipate in relevant training to keep current with opportunities to grow and excel within the roleAssist customers with loading product into their vehicleReplenish inventory in the counter areaPick counter ordersParticipate in inventory cycle counts, as directedAssist in warehouse activities as neededBack-up delivery drivers as needed and if qualifiedSafely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport materialMaintain quality service by adhering to Kendall Group policies, procedures, and standardsParticipate in ongoing general housekeepingPerform other duties as assignedCompetencies you possess:Service ExcellenceResults, Action OrientedAccountability and ResponsibilityTeamwork and collaborationSafety ConsciousUnderstanding others, ListeningWhat you’ll need:Work Experience: Entry-levelEducation: High school diploma or GEDLicenses/Certifications: If required to drive, the below licenses will need to be obtained upon hire:Driver’s License with appropriate state licensing and clean driving recordMust be able to pass a DOT Medical Exam and obtain a 1- Year Card (Paid for by The Kendall Group)Analytics/Computer Skills: Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skillsOrganization Skills: Ability to multi-task and prioritize work to maximize accuracy and efficiencyCross-functional skills: Ability to work effectively with the distribution center and sales teamsCommunication Skills: Excellent oral and written communication skills. Ability to communicate well with all levels of the organizationPhysical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.Ability to see/sit/stand/walk/talk and hearAbility to lift/move/carry up to 50lbsAbility to stand for 8 hours a dayAbility to climb stairs and step ladders, bend, stoop, crouch, and kneelPhysical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is that of a fabrication/warehouse environment; exposure to moving equipmentQualifications we prefer but don’t require:Work Experience: General working knowledge electrical products; 1-year previous counter sales experience; forklift experienceThe Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.