Counter Sales Representative

The Granite Group; Westerly (RI); On-site; USD 25,000 - 36,000; Full time

Job summary

The Granite Group is seeking a detail-oriented Counter Sales Associate with knowledge in HVAC or plumbing and strong computer skills. You will greet customers, help with product selections, process sales, stock shelves, and support branch operations.

The role emphasizes delivering exceptional service and contributing to the sales team's success. Ideal candidates have experience in sales, warehousing, and the ability to learn product lines quickly.

Qualifications

• 3+ years in plumbing, heating, or HVAC trades.
• 3+ years in plumbing/heating/HVAC wholesale.
• 1+ year selling HVAC/Minisplit systems.
• 3+ years sales experience.
• 1+ year warehousing experience.
• Bilingual or multilingual.

Responsibilities

• Greet customers and assist with inquiries and purchases.
• Recommend products based on customer needs and preferences.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized work environment.
• Provide information on product features, pricing, and availability.
• Collaborate with team members to achieve sales goals and targets.
• Keep abreast of product knowledge and industry trends to better assist customers.

Skills

HVAC plumbing exp

HVAC wholesale exp

Minisplit sales exp

Sales experience

Warehousing exp

Bilingual

Job description

Job Summary

We are seeking a detail-oriented and customer-focused individual to join our team as a Counter Sales Associate with a preference for HVAC or plumbing knowledge. Solid computer skills are also preferred, as you will be on the computer for a big part of the day. Other duties will be answering the phone, stocking shelves, transferring material between branches and vendors, and maintaining a clean neat work area. The ideal candidate will assist customers with product selections, provide exceptional service, and contribute to the overall success of our sales department.

Qualifications

Counter Sales Representative: (Preferred but not required skills and experience.)

• 3 years or more experience in the plumbing, heating, or HVAC trades (in the field)
• 3 years or more experience in the plumbing, heating, or HVAC wholesale
• 1 year or more experience selling HVAC and Minisplit systems.
• 3 years or more experience in sales
• 1 year or more experience in warehousing
• Bilingual or Multilingual

Responsibilities

• Greet customers and assist them with product inquiries and purchases.
• Recommend products based on customer needs and preferences.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized work environment.
• Provide information on product features, pricing, and availability.
• Collaborate with team members to achieve sales goals and targets.
• Keep abreast of product knowledge and industry trends to better assist customers.

Additional Requirements

• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Willingness to learn and adapt to changes in product offerings.
• Flexibility to work weekends or evenings as needed.

Benefits

• Health benefits for yourself and your family
• 401k with a company match
• Financial protection (HSA, FSA, life insurance, etc.)
• Paid time off totaling 15 days per year as well as paid company holidays.
• Wellness discounts
• Team member assistance programs
• Team member discounts
• Community involvement opportunities such as TGG Cares and more!