Counter Sales Representative

Ferguson; Peabody (MA); On-site; USD 20,664 - 34,357; Full time

Benefits offered by this job

Competitive compensation

Hourly bonus potential

Medical, Dental, Vision

401(k) with company match

Paid time off

Employee Assistance Programs

Opportunities for growth

Job summary

A leading supplier of infrastructure solutions is seeking a Counter Sales Representative in Peabody, Massachusetts. This role involves advising customers on products, processing orders, and maintaining store standards. Candidates should have 1-3 years of experience, basic HVAC or plumbing knowledge, and strong communication skills. The position offers competitive compensation starting at $20 per hour and includes various benefits such as health insurance and a retirement savings plan.

Qualifications

• 1-3 years of experience in a similar role preferred.
• Ability to lift, load, and deliver merchandise is required.
• Must have excellent decision-making and communication skills.

Responsibilities

• Provide advice to customers regarding best products.
• Process orders through the management system.
• Maintain store appearance and merchandising standards.

Skills

Customer advice skills

Basic HVAC or plumbing knowledge

Decision making

Communication skills

General math skills

Tools

Microsoft Office

Job description

Counter Sales Representative

Join Ferguson. Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure—better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson, a Fortune 500 company, operates with the purpose of building something meaningful. We operate across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building & Remodel, Waterworks and Residential Digital Commerce with approximately 36,000 associates across 1,700 locations.

The PERKS of working for Ferguson:

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(k) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Schedule:

Monday-Friday 8:00am-5:00pm

Pay:

Starting at $20 per hour or higher depending on experience. Pay range $15.00–$24.94 per hour. This role is Bonus or Incentive Plan eligible.

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs

Qualifications:

• 1-3 years experience preferred
• Basic knowledge of HVAC or plumbing products is preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills

Pre‑Employment Screening:

Pre‑employment drug and background screening required.

Equal Opportunity Statement

Ferguson is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.