Counter Sales Representative

SRS Distribution Inc.; Nampa (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical, dental, and vision coverage

Company-paid life and disability insurance

Job summary

SRS Distribution Inc. in Nampa, Idaho is seeking a full-time Counter Sales/Customer Sales representative. This role involves engaging with customers through different channels, ensuring accurate order entry, and maintaining inventory. Ideal candidates should have prior customer service experience, basic computer skills, and a readiness to work outdoors.

The compensation includes a competitive weekly/bi-weekly pay and benefits such as a 401(k) with company match and medical coverage. Join our team to excel in a key customer-facing position!

Qualifications

• Prior experience in customer service or sales role preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems.
• Ability to work in varied conditions, including outdoor environments.
• Willingness to work overtime during peak season.

Responsibilities

• Provide exceptional customer service through various consultations.
• Accurately process and manage customer transactions.
• Contribute to inventory management through cycle counts.
• Communicate customer needs and enhance product offerings.
• Support various sales counter duties using modern sales systems.

Skills

Customer service experience

Basic computer operations

Point-of-sale systems

Bilingual (English and Spanish)

Job description

Heritage Landscape Supply Group is seeking a full‑time Counter Sales/Customer Sales role. This role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. The full‑time role requires a four‑day workweek, including Saturday during the Spring and Summer, with the option for a five‑day workweek during peak seasons.

Key Responsibilities

• Provide exceptional customer service by interacting with clients through phone, email, and in‑person consultations, maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Contribute to inventory management by participating in cycle counts.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
• Support a mix of sales counter duties and various other tasks with modern sales systems and a commitment to maintaining an organized workspace.

Minimum Qualifications

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point‑of‑sale systems and order entry procedures.
• Ability to work in varied conditions, including outdoor environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre‑employment background/drug test.

Preferred Qualifications

• Bilingual proficiency in English and Spanish.
• Previous experience with irrigation or landscaping products.

Job Location

National Structure - Nampa, 3713 Garrity Blvd, Nampa, ID 83687

Benefits

• Competitive weekly/bi‑weekly pay and discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company‑paid life and short‑term disability insurance, with optional long‑term disability and additional life insurance.
• Employee referral bonus program.
• Paid parental leave.

Equal Employment Opportunity Statement

Heritage Landscape Supply Group, as an equal employment opportunity employer, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at 855.556.3221, or by email to [e-mail] with the nature of your accommodation request and include the business name, location, and title of the job opening. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.