Counter Sales Representative

Ferguson Enterprises, Inc.; Alexandria (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ferguson Enterprises, a leading supplier of quality products, is seeking a Counter Sales Representative in Alexandria, Virginia. This role requires engaging with customers, processing orders, and ensuring store standards are met. Ideal candidates will have customer service experience and knowledge of plumbing and HVAC products, as well as strong communication skills. The position offers competitive compensation, bonuses, and comprehensive benefits, fostering personal and professional growth.

Benefits

Competitive compensation

Hourly bonus potential

Medical, Dental, Vision, Disability, Life Insurance

401(K) Retirement Savings Plan with company match

Paid time off

Employee Assistance Programs

Associate discounts

Community involvement opportunities

Opportunities for growth and advancement

Qualifications

• Prior customer service experience preferred.
• Basic knowledge of plumbing/HVAC products is preferred.
• Ability to learn is a must have.

Responsibilities

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via order management system.
• Maintain store appearance and merchandising standards as advised.

Skills

Customer Service

Communication

Decision Making

Math Skills

Bilingual

Education

General Computer Skills

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.

Schedule:

• M-F 8:30am - 5pm plus one Saturday per month from 7:30am - 12pm.

The PERKS of working for Ferguson:

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs.
• Associate discounts.
• Community involvement opportunities.
• Opportunities for growth and advancement both professionally and financially.

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via order management system.
• Operate cash registers and follow established cash handling procedures.
• Prepare and stage orders for customer pick up.
• Maintain store appearance and merchandising standards as advised.
• Ensure that merchandise is restocked and placed in their respective areas.
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Must adhere to all safety regulations, including the correct usage of personal protective equipment. (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

Qualifications:

• Prior customer service experience preferred.
• Basic knowledge of plumbing/HVAC products is preferred.
• Warehouse experience a plus.
• Forklift experience a plus.
• General computer skills, including knowledge of Microsoft Office applications required.
• Ability to lift, load, and deliver merchandise.
• General math skills to allow for cash accounting.
• An ability to learn is a must have!
• Excellent decision making and communication skills.
• Bilingual a plus.

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!