Counter Sales Pro: Electrical Solutions

Schaedler Yesco Distribution; New Oxford (Adams County); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health coverage

401K with company match

FSA & HSA

ESOP

Quarterly bonuses

Disability and life insurance

Paid holidays and PTO

Education opportunities

Job summary

Schaedler Yesco Distribution in New Oxford, PA, is seeking a Counter Sales Representative who will support branch operations and deliver outstanding customer service at the counter.

You will assist customers with product selection, maintain inventory accuracy, and coordinate with sales and operations to ensure timely deliveries. This full-time role requires strong communication, Microsoft Office proficiency, and a commitment to the SYD Way and core values.

Qualifications

• Strong verbal and written communication skills.
• Ability to maintain confidentiality of sensitive and/or customer-related information.
• Excellent interpersonal skills with good sales tactics.
• Ability to prioritize work based upon customer need(s).
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft Office or related software.
• Willingness to seek continual education regarding newly available products.

Responsibilities

• Serve a group of diverse customers at counters by providing information on products or services
• Assist customers with product selection and application
• Share information as it relates to the SYD credit policy, various delivery options, in-house services, and training events
• Provide feedback on accurate product availability and delivery information
• Make recommendations for stock items or customer service stock based on branch sales/customer inquiries
• Maintain a neat, organized, and clean appearance throughout the counter area. Keep shelves, bins, and pegs stocked and properly labeled
• Be informed and
• Maintain current vendor/manufacturer promotional materials, displays, banners, sales collateral, and sales reference tools through counter area
• Responsible for oversight of products on bid and/or sales orders, including but not limited to purchasing from vendors and/or manufacturers, resolve customer problems, communicate lead times, ensure delivery of order, and process credits
• Work directly with vendors to obtain special pricing, when applicable.
• Grow sales and gross margin
• Utilize vendor websites for product searches, pricing, availability and cut sheets.
• Review and manage daily reports and queues to maintain accurate prioritization and necessary follow-up on bids, open orders, and credits
• Maintain Will Call orders, which may include calling customers, shipping orders, canceling orders, etc.
• Perform cycle counts, maintain inventory and location accuracy
• Manage all inbound and outbound communications in a professional and timely manner
• Properly maintain daily schedule, e-mail, and voicemail to reflect current activities.
• Work with Customer Experience Manager and/or Outside Sales to keep account pricing relevant and contact information up-to-date
• Make outbound calls to house accounts or prospects in effort to grow business, as requested by your manager
• Assist customers with safely loading their vehicles with purchased products
• Pursuit of continuing education related to Schaedler Yesco Distribution products, services and solutions.

Skills

Communication skills

Confidentiality

Interpersonal skills

Sales tactics

Time management

Microsoft Office

Lifelong learning

Education

Customer service experience required

Electrical sales/distribution experience preferred

Retail/sales experience preferred

Tools

Microsoft Office

Job description

Schaedler Yesco Distribution in New Oxford, PA, is seeking a Counter Sales Representative who will support branch operations and deliver outstanding customer service at the counter.

You will assist customers with product selection, maintain inventory accuracy, and coordinate with sales and operations to ensure timely deliveries. This full-time role requires strong communication, Microsoft Office proficiency, and a commitment to the SYD Way and core values.