Counter Sales Driver

SRS Distribution Inc.; Naples (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Flexible spending accounts

Life insurance

Short-term disability

Long-term disability

Discretionary bonuses

Weekly pay

Job summary

Heritage Landscape supply is seeking a full-time Counter Sales with Backup Driver. The role focuses on accurate order entry, professional customer interactions, and coordinating deliveries to meet timelines.

Responsibilities include processing orders, creating quotes, and assisting with inventory. A background in customer service or sales and basic computer skills are preferred; overtime possible during busy periods.

Qualifications

• High school diploma or equivalent.
• Prior customer service or sales experience preferred.
• Ability to lift up to 75 lbs regularly.
• Experience with POS systems and order entry procedures.
• Bilingual English/Spanish preferred, not mandatory.
• Willing to work overtime during peak seasons.

Responsibilities

• Provide exceptional customer service via phone, email, and in person.
• Accurately process transactions and manage orders at the counter.
• Create quotes and estimates using measurements for material needs.
• Coordinate truck deliveries and optimize logistics.
• Assist with inventory, cycle counts, and shipping/receiving.

Skills

POS systems

Customer service

Bilingual EN/ES

Order entry

Logistics coordination

Heavy lifting

Education

High school diploma

Tools

Forklift operation

Job description

Heritage Landscape supply is seeking a full-time Counter Sales w/Backup Driver duties is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Key Responsibilities

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

Minimum Qualifications

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
• Covers Back-up Driver responsibilities in a non-regulated truck
• Ability to work in varied conditions, including warehouses and outdoor environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre-employment drug test, driving and background screening.
• Bilingual proficiency in English and Spanish preferred, not mandatory.
• Forklift operation experience is a plus.
• A high school diploma or equivalent of experience and education.

Job Location: National Structure - Naples5565 Shirley St Naples, FL 34109

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.