Customer Sales Driver Associate

SRS Distribution Inc.; Saint Augustine (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Medical benefits

Life insurance

Wellness program

Job summary

Heritage Landscape supply in Saint Augustine, FL is seeking a full-time Counter Sales with Backup Driver to join our team. You will handle customer interactions, process orders, prepare quotes, and coordinate local deliveries, contributing to smooth operations at the counter and in warehouse logistics.

We value accuracy, reliability, and a friendly, professional demeanor. The role requires lifting up to 75 lbs, basic computer skills, and willingness to work overtime during peak periods;

Qualifications

• Customer service or sales experience with focus on satisfaction and loyalty.
• Proficient with basic computer operations and internet navigation.
• Familiarity with POS systems and order entry procedures.
• Able to lift up to 75 lbs and 50 lbs repetitively.
• HS diploma or equivalent education.

Responsibilities

• Interact with customers by phone, email, and in person to provide excellent service.
• Process and manage sales transactions at the counter using the company system.
• Create detailed sales orders and quotes based on measurements.
• Coordinate truck deliveries and manage logistics for on-time arrivals.
• Participate in inventory activities such as cycle counts, picking, and shipping/receiving.

Skills

Customer service

Sales

Order entry

Basic computer skills

Bilingual EN/ES (preferred)

Forklift operation

Physical strength

Overtime flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Job description

Heritage Landscape supply is seeking a full-time Counter Sales w/Backup Driver duties is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Key Responsibilities

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

Minimum Qualifications

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
• Covers Back-up Driver responsibilities in a non-regulated truck
• Ability to work in varied conditions, including warehouses and outdoor environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre-employment drug test, driving and background screening.
• Bilingual proficiency in English and Spanish preferred, not mandatory.
• Forklift operation experience is a plus.
• A high school diploma or equivalent of experience and education.

Job Location: Below Structure - St Augustine3300 US 1 South St Augustine, FL 32086

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Benefits

• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Program
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave, Adoption Assistance Program
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability also offered
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
• Wellness Program and Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program