Counter Sales Driver

Heritage Pool Supply Group, Inc.; Fort Myers (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision

Life insurance

Employee Stock Purchase Plan

Discretionary bonuses

Weekly/bi-weekly pay

Job summary

Heritage Landscape supply is seeking a full-time Counter Sales with Backup Driver duties. The role spans order entry, customer interactions at the counter, and coordinating logistics for deliveries. Candidates should be comfortable in a fast-paced warehouse environment and able to lift up to 75 lbs.

Responsibilities include processing transactions, creating quotes, and supporting inventory activities. Prior sales or customer service experience and bilingual ability are valued, with overtime

Qualifications

• Prior experience in customer service or sales, focusing on satisfaction and loyalty.
• Proficiency with basic computer operations and internet navigation.
• Experience with point-of-sale systems and order entry procedures.
• Ability to lift up to 75 lbs regularly and 50 lbs repeatedly.
• Bilingual English and Spanish preferred but not required.

Responsibilities

• Provide exceptional customer service at the counter and via phone, email, and in person.
• Process and manage customer transactions using the company system for accurate orders.
• Create detailed sales orders and quotes based on measurements and project costs.
• Coordinate and schedule truck deliveries to ensure on-time fulfillment.
• Assist with inventory tasks including cycle counts, picking, staging, and shipping/receiving.

Skills

Customer service

Sales

Order entry

POS systems

Bilingual English/Spanish

Forklift operation

Education

High school diploma

Tools

Point-of-sale (POS) software

Job description

Heritage Landscape supply is seeking a full-time Counter Sales w/Backup Driver duties is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Key Responsibilities:

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.

• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.

• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.

• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.

• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.

• Proficiency in basic computer operations and internet navigation.

• Experience or familiarity with point-of-sale systems and order entry procedures.

• Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.

• _ Covers Back-up Driver responsibilities in a non-regulated truck _

• Ability to work in varied conditions, including warehouses and outdoor environments.

• Willingness and ability to work overtime as needed during the peak season.

• Capability to pass a pre-employment drug test, driving and background screening.

• Bilingual proficiency in English and Spanish preferred, not mandatory.

• Forklift operation experience is a plus.

• A high school diploma or equivalent of experience and education.

Job Location: National Structure - Naples

5565 Shirley St Naples, FL 34109

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.