Counter Sales Associate - Building Materials & Solutions

White Cap Supply Holdings, LLC.; Bellevue (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

White Cap is hiring immediately for a Counter Sales Associate in Washington. You will deliver exceptional service to walk-in, phone, and will-call customers while processing orders and quoting prices in a fast-paced supply environment.

Ideal candidates know construction and industrial products, communicate product features clearly, and can upsell related items. Bilingual Spanish helps; experience with Oracle software is a plus. On-site role with competitive pay and benefits.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Communication

Sales

Spanish language

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in Washington. You will deliver exceptional service to walk-in, phone, and will-call customers while processing orders and quoting prices in a fast-paced supply environment.

Ideal candidates know construction and industrial products, communicate product features clearly, and can upsell related items. Bilingual Spanish helps; experience with Oracle software is a plus. On-site role with competitive pay and benefits.