Counter Sales Associate

VP Supply Corp; Town of Cheektowaga (NY); Presencial; USD 32.000 - 36.000; Jornada completa

Descripción de la vacante

VP Supply Corp is seeking a Counter Sales Associate for its Buffalo branch. The ideal candidate has at least 1 year of plumbing, HVAC, and electrical experience and strong customer service skills.

The role requires interacting with customers, processing orders, and maintaining product displays in a fast-paced retail setting. The schedule is Monday through Friday, 6:30 AM to 4:30 PM, with opportunities to support warehouse duties and collaborate across departments.

Formación

• At least 1 year of plumbing, HVAC, and electrical experience.
• Experience with walk-in/call-in orders and assisting in plumbing, HVAC, or electric issues.
• Demonstrated superior customer service skills.
• Reliable daily transportation to branch location.

Responsabilidades

• Meet and greet all customers at point of sale with service, respect, and knowledge.
• Consult with customers to analyze needs to determine appropriate level of service/sales.
• Pick materials from warehouse to fill orders.
• Assist with stocking materials in warehouse, and loading/unloading vehicles.
• Use company systems to improve planning and collect customer history.
• Maintain a neat counter area and product displays.
• Review open order report weekly.
• Build and maintain customer relationships.
• Demonstrate product knowledge and articulate company advantages.
• Stay up to date on market, customers, suppliers, and competitors.
• Learn features and functionality of all product lines.
• Provide occasional order picking and miscellaneous warehouse duties as needed.

Conocimientos

Customer service

Communication skills

Walk-in orders

Herramientas

Microsoft Office

Descripción del empleo

VP Supply Corp is one of the nation's largest distributor of plumbing, HVAC, and electrical supplies. We have over 350 employees with 15 locations across Western New York and Pennsylvania. For over 50 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries.

Position Overview

We are currently seeking to hire a Counter Sales Associate with at least 1 year of relevant plumbing, HVAC, and electric experience to join our Buffalo branch.

The schedule for this position is Monday - Friday 6:30 AM - 4:30 PM.

We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Meet and greet all customers at point of sale with service, respect, and knowledge.
• Consult with customers to analyze both current and future needs to determine the most appropriate level of service/sales.
• Pick materials from warehouse to fill orders.
• Assist with stocking materials in warehouse, as well as loading/unloading vehicles.
• Use company-provided systems to improve planning and collect customer history.
• Maintain a neat counter area and product displays.
• Review open order report on a weekly basis.
• Build and maintain customer relationships.
• Demonstrate comprehensive company product knowledge to customers and effectively articulate company's competitive advantage.
• Remain up to date on market, customers, suppliers, and competitors.
• Learn and demonstrate competence in features and functionality of all product lines.
• Provide occasional order picking and miscellaneous warehouse duties, as the need arises.

Requirements

• At least 1 year of plumbing, HVAC, and electrical experience.
• Previous experience in environment with walk-in/call-in customer orders and assisting in plumbing, HVAC, or electric related issues.
• Demonstrated superior customer service skills.
• Strong computer skills, including high proficiency in Microsoft Office (Word, Excel, and Outlook).
• Must have reliable daily transportation to branch location.

Work Environment/Physical Demands

• This job operates in a retail setting. This position routinely uses standard office equipment such as computers and phones. While a somewhat sedentary role, frequent standing on feet up to 8 hours/day and some lifting or carrying of items up to 50 pounds may occasionally be required.

Salary Description

$23.00 - $26.00