Counter Sales Associate

Homans Associates; Manchester (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading HVAC distributor seeks a Counter Sales Associate in Manchester, NH. The role focuses on selling HVAC parts and supplies, assisting customers in the showroom, and maintaining inventory. Ideal candidates should possess strong customer service skills and a willingness to work in a dynamic sales environment.

Qualifications

• Entry-level position requiring a high school diploma.
• Strong communication and customer service skills needed.
• Experience in sales or technical knowledge of HVAC systems preferred.

Responsibilities

• Sell HVAC equipment and supplies while assisting customers.
• Handle customer inquiries and transactions efficiently.
• Work in the warehouse and support clerical staff.

Skills

Sales Skills

Customer Service

Inventory Management

Education

High School Diploma

Job description

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Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We currently have an opening for a Counter Sales Associate in our Manchester NH. location. There is no relocation assistance offered for this position.

Company Website: http://www.homans.com

Responsibilities

• Sells heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies
• Greets customer on sales floor or receives telephone call and determines make, type, and quality of merchandise desired. Discusses use and features of various parts; demonstrates use of merchandise.
• Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Maintain a clean and organized showroom.
• Reads catalog, or computer for replacement part stock number and price. Advises customer on substitution or modification of part when replacement is not available.
• Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order.
• Receives payment or obtains credit authorization. Examines defective articles returned by customers to determine if refund or replacement should be made.
• Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns.
• Works in the warehouse.
• Works with clerical staff to check and maintain open orders, purchase orders, return merchandise purchase orders. Assists in maintaining current and accurate warranty return authorizations and their credit adjustments.
• Follows direction provided by counter lead (if applicable) and lends support to warehouse staff in their duties.
• Other duties as assigned

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

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