Counter Sales Associate

Watsco; Dublin (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Watsco’s GEMAIRE division is seeking a Counter Sales Associate to manage our sales counter at a wholesale HVAC distributor. You will deliver strong customer service, drive sales, and collaborate with internal and external teams to resolve issues and upsell related items.

The role emphasizes showroom merchandising, safety compliance, and timely sales order processing in a fast-paced environment. Prior HVAC exposure is preferred; Bachelor’s/A.S. degree is a plus.

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to multitask and work in a fast paced environment.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Responsibilities

• Represent GEMAIRE, driving maximum sales at the showroom.
• Interact with internal/outside sales, vendors and contractors.
• Showroom merchandising and restocking products.
• Assist in resolving customer relations with dealers and end users.
• Complete sales order process with upsell of related items.
• Adhere to safety requirements relevant to duties.
• Perform other duties as assigned.

Skills

Counter sales

Sales and customer service

Interpersonal skills

Multitasking

Microsoft Office

Safety awareness

Education

Bachelor’s or Associate’s Degree

Job description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.

Duties and Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

And here is what you will need to be successful:

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or Associate’s Degree preferred.

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Hiring for these locations:

Status

Full-Time

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