Counter Sales (31963)

Arnold Lumber Co INC; West Kingston (RI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

a 401(k) plan

Paid time off

Paid holidays

Profit sharing

Employee purchase discount

Job summary

Arnold Lumber Company is seeking a motivated Counter Sales Representative to join our team in West Kingston, RI. This role focuses on helping customers, solving problems, and building lasting relationships while processing orders and quotes.

You will work with contractors, homeowners, suppliers, and teammates to move projects forward and learn procedures for returns, deliveries, and invoicing. Opportunities for career growth exist within Arnold Lumber.

Qualifications

• High school diploma or GED preferred.
• Customer service, retail, or sales experience preferred.
• Building-materials experience is helpful, but not required.
• Ability to stand or walk for extended periods and lift up to 50 pounds.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Identify customer needs and recommend appropriate products.
• Enter orders, process transactions, and prepare quotes.
• Assist with telephone sales and walk-in customers.
• Check product availability using our point-of-sale system.
• Build relationships with customers, suppliers, and internal teams.
• Support inventory accuracy through stocking and cycle counts.
• Maintain an organized, safe, and customer-ready sales area.
• Learn procedures for returns, deliveries, invoicing, receiving, transfers, and special orders.

Skills

Customer service

Retail experience

Sales

Communication

Teamwork

Problem solving

Education

High school diploma

Tools

POS system

Job description

Job Details: Level: Entry, Job Location: West Kingston - West Kingston, RI, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day,

Counter Sales Representative

Build Your Sales Career with Arnold Lumber

Bring the right attitude and a desire to learn. We will help you build the industry knowledge and sales experience to take the next step.

Arnold Lumber Company is seeking a motivated, customer-focused Counter Sales Representative to join our team. This is more than a counter position.

You will work with contractors, homeowners, suppliers, and teammates to solve problems, recommend solutions, and keep projects moving forward. As your product knowledge and sales capabilities grow, you may have opportunities to pursue expanded sales responsibilities and future career paths at Arnold Lumber.

What You Will Do

• Greet customers and provide friendly, knowledgeable service
• Identify customer needs and recommend appropriate products
• Enter orders, process transactions, and prepare quotes
• Assist with telephone sales and walk-in customers
• Check product availability using our point-of-sale system
• Build relationships with customers, suppliers, and internal teams
• Support inventory accuracy through stocking and cycle counts
• Maintain an organized, safe, and customer-ready sales area
• Learn procedures for returns, deliveries, invoicing, receiving, transfers, and special orders

What You Will Develop

• Customer relationship-building skills
• Product and industry knowledge
• Order-entry and quoting experience
• Consultative selling capabilities
• Problem-solving and communication skills
• An understanding of the complete customer experience

What Will Help You Succeed

• A friendly, professional, and customer-focused approach
• Strong communication and organizational skills
• Dependability, initiative, and a willingness to learn
• Comfort using computers and working with numbers
• The ability to work collaboratively in a team environment
• An interest in building a long-term sales career

Qualifications

• High school diploma or GED preferred
• Customer service, retail, or sales experience preferred
• Building-materials experience is helpful, but not required
• Ability to stand or walk for extended periods and lift up to 50 pounds
• Ability to perform the essential functions of the position with or without reasonable accommodation

Why Arnold Lumber?

Arnold Lumber is a fourth-generation, family-owned company with a welcoming, people-first culture. Recognized as one of Rhode Island’s Best Places to Work and Best Places to Work for Women in 2025 and 2026, we are committed to teamwork, employee development, recognition, and shared success.

Eligible employees may receive medical, dental, and vision insurance, life insurance, a 401(k) plan, paid time off, paid holidays, profit sharing, and an employee purchase discount.

• medical insurance
• dental insurance
• vision insurance
• life insurance
• a 401(k) plan
• paid time off
• paid holidays
• profit sharing
• an employee purchase discount

Equal Opportunity Statement

Arnold Lumber Company is an equal opportunity employer and provides employment opportunities without regard to any characteristic protected by applicable federal, state, or local law.