Counter Sales

Riverhead Building Supply Corp.; North Kingstown (RI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401K

Medical/Dental/Rx

Life Insurance

LonG-term Disability (LTD)

Flex Spending

Employee discounts

Job summary

Riverhead Building Supply is seeking a proactive Counter Salesperson to assist customers with product selection and purchases, both in person and over the phone. You will support deliveries, quotes, and order coordination, leveraging ERP/CRM systems to keep records accurate.

We value professional appearance, strong math and communication skills, and the ability to work weekends. Training is available, and there are growth opportunities within our team.

Qualifications

• Experience in sales of building materials and millwork preferred.
• Well spoken with a professional appearance.
• Familiarity with building supplies.
• Experience with ERP and CRM is a plus.
• Strong mathematical, language, computer and email skills.
• Organizational and multi-tasking skills are essential.
• Some weekend availability required.

Responsibilities

• Assist customers with product selection and purchases.
• Provide exceptional service in person and over the phone.
• Process sales transactions and customer orders using ERP system.
• Coordinate deliveries and communicate estimated arrival times.
• Obtain quotes and lead times from manufacturers and vendors.
• Manage order inquiries and resolve customer issues.
• Build strong relationships with customers, vendors, and suppliers.
• Maintain accurate sales and order records.

Skills

Sales experience

Building materials knowledge

ERP/CRM proficiency

Customer service

Weekend availability

Tools

ERP system

CRM system

Job description

Responsibilities

• Assist customers with product selection and purchases.
• Provide exceptional service in person and over the phone.
• Process sales transactions and customer orders using the ERP system.
• Coordinate deliveries and communicate estimated arrival times.
• Obtain quotes and lead times from manufacturers and vendors.
• Manage order inquiries and resolve customer issues.
• Build strong relationships with customers, vendors, and suppliers.
• Maintain accurate sales and order records.

Counter Salesperson Responsibilities

• Assist customers with product selection and purchases.
• Provide exceptional service in person and over the phone.
• Process sales transactions and customer orders using the ERP system.
• Coordinate deliveries and communicate estimated arrival times.
• Obtain quotes and lead times from manufacturers and vendors.
• Manage order inquiries and resolve customer issues.
• Build strong relationships with customers, vendors, and suppliers.
• Maintain accurate sales and order records.

We are willing to train motivated candidates with strong customer service skills and transferable experience.

Qualifications

We Require

• Well spoken with a professional appearance.
• Familiarity of building supplies.
• Experience in sales of building materials and millwork preferred.
• Experience with ERP and CRM is a plus.
• Strong mathematical, language, computer and email skills.
• Organizational and multi-tasking skills are essential.
• Some weekend availability required.

Overview

At RBS, You Will Have

• Amazing people to work with that help you succeed.
• Work/life balance with a culture of kindness and respect.
• Company-hosted family events.
• Rewarding careers with supportive management.
• Participation in philanthropic activities in the community.
• Professional Development | On-site & virtual training
• Stability from our long history of success and growth.
• Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
• The opportunity to grow your career and move up the ladder!

Core Values

• Championing Customer Needs – Prioritize customer satisfaction and service excellence.
• Acting with Honesty and Integrity – Do the right thing, always.
• Following Policies and Procedures – Ensure compliance and consistency.
• Working Safely – Promote a safe and healthy work environment.
• Teamwork – Collaborate, support, and treat others with respect

Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.

EOE, including but not limited to disability and veteran status.

For compliance purposes for RI transparency, the expected salary range is $20.00-$25.00. Compensation will be based on experience and other factors permitted by law.

Counter Salesperson - Great opportunity to use your customer service skills and knowledge of millwork and building supplies to assist our customers in selecting materials, setting up deliveries and obtaining quotes/lead times.

Counter Salesperson