Counter Sales

Mount Vernon Building Center; Mount Vernon (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Affordable health and dental insurance

Employer-paid life insurance

401k options

Product discounts

Job summary

Mount Vernon Building Center is seeking motivated individuals to provide exceptional customer service and assist with product selections. The role involves greeting customers, answering inquiries, and maintaining a clean showroom.

Successful candidates will have strong communication skills, a high school diploma, and ideally some sales experience. The position offers competitive wages based on experience and benefits including health insurance and 401k options.

Qualifications

• Minimum education of High School or equivalent.
• 1-2 years sales experience preferred but not required.
• Must be able to work as a team and communicate effectively.

Responsibilities

• Greeting and assisting customers to provide exceptional service.
• Answering questions about products and helping with selections.
• Building relationships with clients and processing orders.

Skills

Sales experience

Customer service skills

Teamwork

Proficiency with Microsoft Office

Education

High School or equivalent

Tools

Point of Sale Programs

Job description

About TAL Building Centers

Based in Vancouver, Washington, TAL Building Centers is a family‑owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.

Our Mission

We Help Build Better Communities?

Our Core Values

• We Are the Guide
• We Are Courteous
• We Are Ambitious
• We Are Accountable
• We Are Safe

Why TAL

So, why TAL? Because we’re more than just a job – we’re an opportunity to be part of something bigger. Embrace your potential, and together, let’s build a brighter future.

Role Statement

Greeting, assisting and service all customers to provide an exceptional customer experience. Understanding basic product categories to help answer customer questions by recommending the appropriate items to complete customers projects.

Outcomes for Success

• Answer customers’ questions on products and assist with selection of products for their project.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
• Establish relationships with potential clients and assess their requirements to offer tailored solutions.
• Have a good knowledge of our product offerings and assist customers with small project estimates. Work to upsell by adding additional lines to each ticket.
• Process customers’ orders.
• Process payments and returns. Assist sales team members with larger quotes and estimates as directed.
• Work with inside sales to contact and increase sales to existing house accounts.
• Keep the showroom, samples, and literature clean and current.
• Stock shelves with incoming merchandise for store products, maintain assigned areas.
• Assist with store cycle counts and inventories. Help keep system information accurate.
• Communicate effectively with customers and internal team members.
• Assist with customer challenges, such as credits, returns, exchanges, and service problems.
• Working knowledge of all products we can supply to customers.
• Basic understanding of construction methods.
• May perform other duties as assigned.

Benefits

Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer‑paid vision insurance.
• Employer‑paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

Requirements

• Minimum education of High School or equivalent.
• 1‑2 years sales experience preferred but not required.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Physical Requirements

• This would require the ability to lift files, open filing cabinets, bend, or stand on a stool as necessary.
• Exerting up to 20 pounds of force occasionally.
• Work involves walking or standing for extended periods of time.
• May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.

Wages

Starting wages will be based on years of experience and education.

TAL Building Centers is an Equal Opportunity Employer.