Counter Sales

Airgas, Inc.; Middletown (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Counter Sales Associate to join their team in Middletown. This role is pivotal in providing exceptional customer service and support throughout the order fulfillment process. You will engage with customers both in-person and over the phone, ensuring their needs are met while promoting long-term relationships. The ideal candidate will have a strong background in sales and warehouse operations, with a commitment to safety and excellence. This position offers a comprehensive benefits package, including medical, dental, and retirement plans, making it an exciting opportunity for those looking to grow in a supportive environment.

Benefits

Medical, Dental, and Vision Plans

401k Plan with Company Matching

Tuition Reimbursement

Paid Holidays

Floating Holidays

Generous Parental Leave

Discounted College Tuition for Dependents

Airgas Scholarship Program

Qualifications

• 2+ years of experience in sales or warehouse operations.
• Strong background in gas, welding, and safety supply industry.

Responsibilities

• Assist customers with product identification and sales.
• Complete paperwork and enter sales data accurately.
• Maintain showroom cleanliness and restock merchandise.

Skills

Customer Service

Sales

Order Fulfillment

Problem Resolution

Warehouse Support

Education

High School Diploma or equivalent

Tools

Google Applications

MS Office Applications

Job description

R10067264 Counter Sales (Open)

Location:

Middletown, CT - Retail shopHow will you CONTRIBUTE and GROW?The Counter Sales Associate (CSA) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region. The CSA promotes long-term customer relationships and provides superior customer service through support to include sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales

* Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
* Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information.
* Enters sales & quote data into the computer and researches information for customers using the computer system.
* Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
* Wraps and bags purchases and helps customers load merchandise into their vehicles.
* Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
* Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
* Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
* Maintains showroom cleanliness by procedures set forth by management.
* Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.
* Other duties and projects as assigned.

________________________Are you a MATCH?

- HS Diploma or equivalent required.
- Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
- Intermediate knowledge of Google and/or MS Office Applications.
- Excellent customer service skills.

- Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration.
- Ability to work independently and under some pressure to meet deadlines.
- Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position's responsibilities.
- Strong background in gas, welding and safety supply industry with retail experience, a plus.

________________________

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please clickhere to view the EEO Know Your Rights poster andhere to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

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