Counter Sales

FRIGELAR NORTH AMERICA INC; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Company paid insurance (medical/dental

401(k) with 50% company match

Job summary

Fissco Supply in Houston, TX is seeking a Counter Sales team member. You will greet customers at the sales counter, identify HVAC-R parts needs, recommend products, process orders, and provide exceptional service to contractors, technicians, and staff.

Maintain showroom and inventory, and coordinate with warehouse and delivery teams to ensure timely order fulfillment. Ideal candidates have a high school diploma or equivalent, strong communication skills, and the ability to learn technical

Qualifications

• High school diploma or equivalent; technical education is a plus.
• Strong customer service and communication skills.
• Sales minded with confidence to recommend products.
• Able to learn technical product lines quickly.
• Experience with AC/Heating or refrigeration parts is preferred but not required.
• Able to stand for extended periods and perform light physical tasks.
• Eligible to pass a background check and drug screen.

Responsibilities

• Greet and assist customers promptly at the sales counter.
• Answer calls and provide customer service including will call and deliveries.
• Maintain showroom and stock areas; ensure displays are tidy.
• Use software to check pricing, availability, and alternatives.
• Process sales transactions using POS systems and handle payments.
• Suggest related items to customer orders and upsell to meet targets.
• Coordinate with warehouse and delivery teams for timely fulfillment.
• Participate in training for HAZMAT and refrigerant handling.

Skills

Customer service

Communication

Sales mindset

Product knowledge

Bilingual Spanish

Professional appearance

Drug screen clearance

Education

High school diploma

Technical/trade education (a plus)

Tools

POS systems

Order entry software

Basic computer applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

18 - Houston Full Time Houston, TX, US

2 days ago Requisition ID: 1091

Fissco Supply is seeking a Counter Sales team member for our newly opened Houston, Texas location! Our on-site Counter Sales support daily customer activity at the sales counter by identifying HVAC‑R parts and equipment needs, recommending products, and processing orders with accuracy and efficiency. You will interact directly with contractors, technicians, and internal warehouse staff to ensure smooth order fulfillment and exceptional customer service. Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this position plays a critical role in driving sales growth and fostering positive customer relationships that encourage repeat business.

About Us

Fissco Supply, a Dallas-based Wholesale Distributor, specializes in HVAC-R parts and equipment with access to over 70,000 locally stocked products. We are committed to providing our customers and partners with a competitive advantage by ensuring access to high-quality brands, up-to-date technology, and reliable inventory. Our goal is to support the growth and success of our customers' businesses through exceptional service and product availability.

Responsibilities

• Greet and assist customers promptly and courteously at the sales counter


• Answer incoming customer telephone calls and provide customer service, including will call, special orders and deliveries


• Maintain showroom, displays, customer courtesy area, stock merchandising areas, face shelves, etc.


• Uses the software to provide information on pricing, availability and alternate product selection to complete the customer transactions


• Process sales transactions accurately using POS (point-of-sale) systems and handle cash or electronic payments


• Suggest additional and related items to the customer’s order.


• Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty


• Assists the customer with loading product into the customer vehicle


• Maintain inventory by restocking shelves, conducting stock counts, and reporting discrepancies


• Coordinate with warehouse and delivery teams to ensure timely order fulfillment


• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems


• Participates in required training to ensure proper compliance of HAZMAT and refrigerant handling when processing transactions


• Supports promotional activities and upsell products to meet sales targets


• Processes warranty claims for defective product


• Other duties as assigned by management

Qualifications

• High school diploma or equivalent; Technical or trade education is a plus


• Strong customer service and communication skills


• Sales minded with the confidence to recommend products and support store goals


• Ability to learn technical product lines quickly and share knowledge with customers


• Previous experience in sales or service of AC/Heating or Refrigeration equipment and parts is preferred. However, other industrial type sales such as hardware, electrical, plumbing, building materials, automotive parts, etc. will be considered


• 1 year of warehouse/material handling experience preferred


• Comfortable using POS systems, order entry software, and basic computer applications


• Ability to stand for extended periods of time and perform light physical tasks such as lifting merchandise


• Must be at least 18 years old


• Bilingual (Spanish) abilities to assist a diverse customer base is preferred but not required


• Must have a professional appearance and attitude


• Must be able to pass a drug screen and background check

Why Work for Fissco Supply?

• Company paid insurance (medical/dental/vision/life)


• 401(k) with 50% company match

Fissco Supply is an equal opportunity employer