Counter Sales

Fisher Auto Parts; Dimondale (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the automotive parts industry is seeking a dedicated Store Counterperson. This role involves ensuring excellent customer service, maintaining store operations, and achieving sales goals. The ideal candidate will possess strong communication skills and a commitment to safety. Flexibility in work schedule is essential, as the position requires availability during days, evenings, and weekends.

Qualifications

• Must maintain personal safety and store appearance.
• Excellent telephone communication and etiquette skills required.

Responsibilities

• Complete daily business tasks to meet job-related objectives.
• Ensure sales levels meet or exceed budgeted goals.
• Provide high levels of customer service and build customer loyalty.

Skills

Customer Service

Communication

Safety Awareness

Teamwork

Education

High school diploma or GED

Job description

Description

KEY RESPONSIBILITIES:

The Store Counterperson position is responsible for various aspects of the store's daily operations, including:

1. Effectively completing daily business tasks to meet job-related objectives aligned with the company's core values;
2. Ensuring sales levels meet or exceed budgeted goals;
3. Maintaining an atmosphere of safety and respect for associates and customers at all times.

Knowledge, Skills, Duties, and Abilities

• Maintaining personal safety throughout the store;
• Providing high standards of customer service, including prompt handling of customer orders;
• Maintaining store appearance and merchandising as assigned;
• Possessing excellent telephone communication and etiquette skills;
• Working effectively in a fast-paced retail environment;
• Communicating effectively with peers, verbally and in writing;
• Building strong relationships with customers, staff, and management;
• Following performance standards for counterpersons;
• Using resources efficiently;
• Learning and using computerized systems such as electronic parts catalog, inventory control, and invoicing;
• Providing high levels of customer service and building customer loyalty;
• Utilizing marketing, training, and customer technology tools to increase sales;
• Performing shop functions like mixing paint, turning drums and rotors, or making hydraulic hoses as required;
• Taking physical inventories and pulling customer orders;

Conditions of Employment

• High school diploma or GED preferred;
• Valid Motor Vehicle Report (MVR) required and must be maintained;
• Pre-employment drug test required;
• ASE Certification preferred;
• Adherence to company policies as outlined in employee handbooks.

Work Schedule

Must be able to work a flexible schedule including days, evenings, and weekends as needed.

Physical Demands and Working Environment

Frequent standing, walking, sitting, handling, reaching, climbing, stooping, kneeling, crouching, crawling, and hearing. May need to operate a vehicle. Must lift up to 50 pounds regularly, and more with assistance. Environmental factors include exposure to weather, chemicals, noise, and mechanical hazards.