Counter Sales

AIS Industrial & Construction Supply; Aurora (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

AIS Industrial & Construction Supply in Aurora, CO is seeking a full-time Counter Sales associate to greet customers at the sales counter, identify needs, and recommend tools, equipment, and supplies.

You will process orders and returns, prepare quotes, handle cash and electronic payments, maintain displays and stock, answer calls and emails, and collaborate with teammates to deliver consistent, high-quality service.

Qualifications

• Strong communication and customer service skills to interact with customers and team members.
• Proficiency in sales and basic sales management to support counter sales activities.
• Ability to train customers and coworkers on product features and safe usage.
• Basic knowledge of industrial and construction tools or safety equipment.
• Comfort with point-of-sale systems and order entry software.
• Ability to stand for extended periods and lift moderate weights.
• Reliable work habits and attention to detail.
• High school diploma or equivalent; prior counter sales or retail experience in an industrial or construction setting is a plus.

Responsibilities

• Greet customers at the sales counter and identify their needs, recommending tools, equipment, and supplies.
• Process orders and returns, prepare quotes, and accurately handle cash and electronic transactions.
• Maintain product displays and stock levels, support inventory checks, and keep the sales area clean and organized.
• Answer phone and email inquiries, assist with order follow-up, and collaborate with colleagues to ensure high-quality service.

Skills

Communication

Customer service

Sales

Sales management

Training

POS systems

Office software

Education

High school diploma or equivalent

Tools

Point-of-Sale systems

Order entry software

Office applications

Job description

Company Description

Since 1945, AIS Industrial & Construction Supply has provided power tools, hand tools, safety equipment, ladders, and protective gear to support industrial and construction professionals. The company is known for its extensive product selection and focus on reliable solutions that help customers work safely and efficiently. AIS builds long-term relationships by offering knowledgeable assistance and dependable service. Team members work in a fast-paced, customer-focused environment where product expertise and service quality are highly valued.

Role Description

The Counter Sales role is a full-time, on-site position based in Aurora, CO. This role involves greeting customers at the sales counter, identifying their needs, and recommending appropriate tools, equipment, and supplies. Daily responsibilities include processing orders and returns, preparing quotes, and accurately handling cash and electronic transactions. The Counter Sales team member will maintain product displays and stock levels, support inventory checks, and ensure the sales area remains clean and organized. The role also includes answering phone and email inquiries, assisting with order follow-up, and collaborating with colleagues to deliver consistent, high-quality customer service.

Qualifications

• Strong Communication and Customer Service skills to interact effectively with customers and team members.
• Proficiency in Sales and basic Sales Management capabilities to support counter sales activities and meet sales goals.
• Ability to provide Training on product features and safe usage to customers and coworkers as needed.
• Basic knowledge of industrial and construction tools, safety equipment, or related products is preferred.
• Comfort with point-of-sale systems, order entry software, and standard office applications.
• Ability to stand for extended periods, lift moderate weights, and work in a busy counter environment.
• Reliable work habits, attention to detail, and a commitment to safe work practices.
• High school diploma or equivalent; prior counter sales or retail experience in an industrial or construction setting is a plus.