Counter Sales

Genuine Parts Company; Augusta (AR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company is hiring for Traction stores in Augusta, AR. The role focuses on assisting customers with Heavy Duty parts questions, offering technical advice, and promoting current sales promotions.

You will greet customers, process transactions, and provide product guidance while maintaining a professional appearance and attitude in a fast-paced retail environment. Weekend availability is required, and a valid driver's license helps with stock or outside sales support.

Qualifications

• Prior Heavy Duty parts knowledge is preferred.
• Exceptional customer service and communications skills (written and verbal).
• Willingness to learn in a fast-paced retail sales environment.

Responsibilities

• Greet and assist customers in-person or via telephone.
• Operate a cash register, computer and cataloging systems; handle daily paperwork.
• Explain features, benefits and warranty policy; communicate current promotions.
• Provide technical advice and troubleshoot customer issues with products.

Skills

Heavy Duty parts background

Customer service

Communication skills

Learn quickly

Weekend availability

Valid driver’s license

Job description

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion.

Responsibilities:

• Assisting customers with their parts questions and needs (either in-person or via telephone)
• Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms
• Effectively communicating features, benefits, and warranty policy information to customers
• Effectively communicate current sales promotions
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problems
• Provide sales support, process customer stock orders
• Assist outside salesperson, as needed
• Perform all other associated tasks assigned by management

Qualifications:

• Must be at least 18 years of age
• Prior Heavy Duty parts background or knowledge is preferred
• Exceptional customer service and communications skills (both written and verbal)
• A positive attitude and great personal drive
• A willingness and ability to learn in a fast-paced retail sales environment
• Availability to work on weekends
• Valid driver’s license

This position offers a starting hourly rate of $22.00. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC is an equal opportunity employer.