Counter Sale Associate

US-Electrical-Services-2; Pittsfield (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Matching 401(k)

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate in Pittsfield, MA.

You will assist customers at the counter, via phone, and by email, manage orders, quotes, returns, and transfers, and support warehouse tasks to ensure smooth operations and customer satisfaction. The role requires a high school diploma, customer service experience, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service experience

Electrical product knowledge

Strong communication

Problem-solving

Team-oriented

Education

High school diploma or equivalent

Job description

Job Description

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Electrical Wholesalers, an affiliate of USESI, is looking for a motivated and enthusiastic Counter Sales Associate to join our team. This position will be located in our Pittsfield, MAlocation.

Key Responsibilities:

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Qualifications and Skills:

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Benefits:
At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail].

Pay Range

$19 - 24 per hour

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It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please call 860.522.3232 or send an email to [e-mail] .

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