Counter Representative

American Welding & Gas; Springfield (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

American Welding & Gas, Inc. in Springfield, MO, is looking for a Counter Representative to assist customers with purchasing welding and industrial supplies. The role includes handling orders, returns, and cash transactions.

The ideal candidate will have a High School Diploma or GED, a Class B CDL with Hazmat endorsement (or the ability to obtain), and a clean driving record. Prior customer service or sales experience is preferred, with physical ability to lift heavy cylinders.

Qualifications

• High School Diploma or GED.
• Class B CDL with Hazmat endorsement or the ability to obtain both requirement.
• Clean driving record.
• Work experience in customer service or sales preferred.
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms.
• Monitor inventory levels. Check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Support outside sales team.
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses.

Skills

Customer service

Sales experience

Cash handling

Inventory control

Computer skills

Education

High School Diploma or GED

Class B CDL with Hazmat endorsement or ability to obtain

Tools

Cash register

Forklift

Job description

American Welding & Gas, Inc. has an immediate opening for a Counter Representative in our Springfield, MO location.

This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving, inventory control and cylinder delivery.

Counter Responsibilities

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels. Check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Support outside sales team
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance

Qualifications

• High School Diploma or GED
• Class B CDL requires Hazmat endorsement or the ability to obtain both requirement.
• Clean driving record
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Strong computer skills
• Motivated, high energy individual that is willing to learn our products and grow with the company.

AWG is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.