Counter Representative

AWG - American Welding and Gas; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

American Welding & Gas, Inc. is hiring a Counter Representative in Springfield, MO to assist customers in purchasing gases and welding supplies.

You will handle cylinder returns, manage inventory, process transactions, and help schedule deliveries while maintaining safety and security throughout the store. The role requires a High School Diploma or GED, CDL Class B with Hazmat endorsement or ability to obtain, and prior customer service or sales experience is preferred.

Qualifications

• High School Diploma or GED required.
• Class B CDL with Hazmat endorsement or ability to obtain it.
• Experience in customer service or sales preferred.
• Ability to move and lift heavy cylinders (50–75 pounds) and maneuver 100+ pound cylinders.
• Cash handling and POS experience preferred.
• Forklift operation experience preferred.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Process cash, credit card, and charge transactions; reconcile cash drawers.
• Perform branch collection activities and customer retention calls.
• Assist with opening/closing and securing cylinders and store areas.
• Monitor inventory and receive freight; label barcodes and part numbers.
• Schedule deliveries and service calls; ensure safety policies are followed.
• Support manager in achieving sales targets within budget constraints.

Skills

Customer service

Sales

Cash handling

Hazmat endorsement required

CDL Class B

Forklift operation

Learn and grow with company

Education

High School Diploma or GED

Tools

Forklift

Cash register

Job description

American Welding & Gas, Inc. has an immediate opening for aCounter Representativein our Springfield, MOlocation.

This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving, inventory control and cylinder delivery.

Counter Responsibilities:

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels. Check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance

Qualifications

• High School Diploma or GED
• Class B CDL requires Hazmat endorsement or the ability to obtain both requirement .
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Motivated, high energy individual that is willing to learn our products and grow with the company.

AWG is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Location(s)

We are an equal opportunity employer. We do not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 984-222-2600.