Counter Representative

American Welding & Gas; Groves (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

American Welding & Gas in Groves, TX is seeking a Counter Representative to assist customers in purchasing gases and welding supplies, both in-store and by phone. You will handle cylinder returns, manage cash/credit transactions, and support inventory with the store team.

The role requires a High School Diploma or GED, a clean driving record, and a willingness to learn our product line. Forklift and computer skills are a plus in a fast-paced retail environment.

Qualifications

• High School Diploma or GED required.
• Clean driving record.
• Experience in customer service or sales preferred.
• Able to move compressed gas and heavy cylinders; lift 50–75 lbs and maneuver 100+ lb cylinders.
• Cash register experience preferred.
• Ability to operate a forklift preferred.
• Strong computer skills and willingness to learn.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Process cash and card transactions; reconcile end-of-day cash drawer.
• Support branch collection activities and customer retention calls.
• Open/close store with manager; secure all cylinders and set alarms.
• Monitor inventory levels and receive freight; label barcodes.
• Schedule deliveries and service calls; assist outside sales team.

Skills

Customer service

Sales experience

Cash handling

Cash register experience

Forklift experience

Computer skills

Valid driver''s license

Education

High School Diploma or GED

Job description

American Welding & Gas. has an immediate opening for a Counter Representative in our Groves, TX location.

This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving and inventory control.

Responsibilities

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels. Check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Support outside sales team
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance
• Some After hour Deliveries
• Other duties as assigned

Qualifications

• High School Diploma or GED
• Clean driving record
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Strong computer skills
• Motivated, high energy individual that is willing to learn our products and grow with the company

AWG American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.