Counter Representative

American Welding and Gas, Inc.; Minot (ND); On-site; USD 30,000 - 42,000; Full time

Job summary

American Welding & Gas, Inc. in Minot, ND is seeking a Counter Representative to assist customers with purchasing and ordering welding and industrial gases and supplies. You will handle in-store and phone orders, manage cash and transactions, and support delivery scheduling and inventory control.

The role emphasizes strong customer service, safety compliance, and teamwork with the store manager. Ideal candidates have a high school diploma, a valid Class B CDL with HazMat or the ability to

Qualifications

• High School Diploma or GED.
• Class B CDL with Hazmat endorsement or ability to obtain.
• Clean driving record.
• Cash register experience preferred.
• Able to move/lift heavy cylinders; forklift experience a plus.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Handle cash and charge account transactions; reconcile cash/Card transactions and end-of-day drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening/closing store each day, including securing all cylinders and setting alarms.
• Monitor inventory levels; check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Support outside sales team.
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales; control expenses.

Skills

Customer service

Sales

Teamwork

Forklift operations

Microsoft Office

Education

High School Diploma or GED

Job description

American Welding & Gas, Inc. has an immediate opening for a Counter Representative in our Minot, ND location.

This position has the primary responsibility of assisting customers with purchasing and ordering products, focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving, inventory control, and cylinder delivery.

Counter Responsibilities:

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end-of-day cash drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening and closing store each day, including securing all cylinders, locking all areas and setting alarms.
• Monitor inventory levels. Check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Support outside sales team.
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability.
• Assist manager with building and equipment maintenance.

Qualifications:

• High School Diploma or GED.
• Class B CDL requires a Hazmat endorsement or the ability to obtain both requirements.
• Clean driving record.
• Work experience in customer service or sales preferred.
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.).
• Cash register experience preferred.
• Ability to operate a forklift preferred.
• Strong computer skills.
• Motivated, high-energy individual who is willing to learn our products and grow with the company.

AWG is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate-owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical, and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations, and 22 fill plants, we pride ourselves in our customer service, expertise, assets, and resources that allow us to reach a large and diversified customer base of the highest quality.

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.