Counter Plumbing Sales Pro — Customer Solutions Champion

Plumbers Supply Co; Franklin (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Time off

Life & disability insurance

Wellness program

401K with company match

Financial guidance

Job summary

Plumbers Supply Co in Franklin, IN is seeking a Counter Sales Associate who will greet customers, assess plumbing needs, and recommend solutions at the storefront counter. You will be the first point of contact, delivering expert guidance with a friendly, professional demeanor.

You will handle orders, quotes, and returns, support logistics, and build long-term customer relationships while presenting product expertise and outstanding service in a fast-paced environment.

Qualifications

• High School Diploma or GED required or equivalent.
• Prior sales or customer service experience preferred (2+ years).
• Ability to communicate effectively with customers and team members.
• Willingness to stand for long periods and lift up to 50 lbs as needed.

Responsibilities

• Greet and assist walk-in and phone customers with a welcoming, professional approach.
• Utilize product knowledge to recommend plumbing solutions that fit customer needs.
• Process orders, quotes, and returns accurately and efficiently.
• Monitor shipment schedules and help ensure timely product delivery.

Skills

Customer service

Sales aptitude

Communication skills

Team player

Education

High School Diploma or GED

Tools

POS software

Inventory system

Job description

Plumbers Supply Co in Franklin, IN is seeking a Counter Sales Associate who will greet customers, assess plumbing needs, and recommend solutions at the storefront counter. You will be the first point of contact, delivering expert guidance with a friendly, professional demeanor.

You will handle orders, quotes, and returns, support logistics, and build long-term customer relationships while presenting product expertise and outstanding service in a fast-paced environment.