Automotive Parts Counter Person

Chevrolet of West; West (MS); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Employee discounts on parts

Job summary

Chevrolet of West in Mississippi is seeking an Automotive Parts Counter Person to assist customers and service technicians in finding parts for repairs and maintenance. You will use catalogs and databases to identify parts, maintain inventory, and process orders for retail and service customers.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced environment. Strong knowledge of automotive parts and good communication are essential, along with proficiency with inventory

Qualifications

• High school diploma or equivalent; automotive parts training a plus.
• Experience in an automotive parts environment preferred.
• Strong knowledge of automotive parts, systems, and industry practices.
• Excellent customer service and communication skills.
• Proficient in using parts catalogues and inventory software.

Responsibilities

• Greet and assist customers in selecting parts and accessories, providing expert advice.
• Identify and locate available parts using catalogs and databases.
• Maintain inventory levels and ensure parts are stocked and organized.
• Process orders for retail and service department customers, ensuring timely delivery.
• Collaborate with service technicians to ensure availability of required parts.
• Handle inquiries, complaints, and returns professionally and efficiently.
• Keep up to date with industry trends and new products.

Skills

Customer service

Communication

Detail-oriented

Inventory management

Education

High school diploma or equivalent

Tools

Parts catalogues

Inventory software

Job description

Job Title: Automotive Parts Counter Person

Job Overview

We are seeking a knowledgeable and customer-focused Automotive Parts Counter Person to join our team. In this role, you will be responsible for assisting customers and automotive service technicians in finding and obtaining the necessary parts for vehicle repairs and maintenance. Your expertise and attention to detail will ensure that our customers receive high-quality service and solutions tailored to their automotive needs.

Key Responsibilities

• Greet and assist customers in selecting automotive parts and accessories, providing expert advice and guidance based on their specific requirements.
• Accurately identify and locate available parts using catalogues, databases, and other resources.
• Manage and maintain inventory levels, ensuring that parts are stocked and organized efficiently.
• Process orders for both retail and service department customers, ensuring timely and accurate delivery.
• Collaborate with service technicians and provide support to ensure the proper parts are available for vehicle repairs.
• Handle customer inquiries, complaints, and returns with professionalism and a problem-solving approach.
• Keep up to date with industry trends, new products, and technical advancements in automotive parts and accessories.
• Perform daily administrative tasks, including managing sales transactions, maintaining records, and preparing reports as required.

Qualifications

• High school diploma or equivalent; additional training or certification in automotive parts or services is a plus.
• Proven experience in an automotive parts environment or a similar role is highly preferred.
• Strong knowledge of automotive parts, systems, and industry practices.
• Excellent customer service and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficient in using parts catalogues, inventory management software, and other computer applications.
• Detail-oriented with strong organizational and problem-solving skills.

Benefits

• Competitive salary and compensation package.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career advancement.
• Employee discounts on parts and services.
• Supportive and inclusive work environment.

Join our team and contribute to the success and satisfaction of our valued customers by providing exceptional service and expertise as an Automotive Parts Counter Person.