Counter Parts Sales Rep

FleetPride, Inc.; Phoenix (AZ); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Counter Parts Sales Representative to provide exceptional service to customers in need of heavy-duty parts. This role involves assisting customers both over the phone and in-person, ensuring they receive the right parts while maximizing profitability. You'll have the chance to engage with clients, manage sales transactions, and maintain an organized workspace that promotes sales. If you have a passion for customer service and a knack for sales, this opportunity allows you to thrive in a dynamic environment while contributing to the success of a leading company in the automotive parts industry.

Qualifications

• Minimum 2 years’ experience in sales, preferably heavy-duty automotive parts.
• High school diploma required; strong communication and service skills needed.

Responsibilities

• Assist customers in obtaining heavy-duty parts through effective sales.
• Maintain a clean and organized counter area to encourage sales.

Skills

Active Listening

Communication

Time Management

Persuasion

Service Orientation

Education

High School Diploma or GED

Tools

Windows XP

Excel

Word

Outlook

Job description

APPLY HERE:
https://fleetpride.wd1.myworkdayjobs.com/fleetpridecareer/job/North-Phoenix-Arizona/Counter-Parts-Sales-Representative_REQ24-19138

Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.

DUTIES & RESPONSIBILITIES:

1. Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
2. Locate and obtain ordered part for customer from central warehouse or branch.
3. Determine sales price for customers for each sale in accordance with company procedure.
4. Handle warranty or defective parts for customers in accordance with company procedure.
5. Write up approved charge sale in accordance with company procedure.
6. Special order parts on an emergency basis when necessary and appropriate.
7. Process approved credits for customer when merchandise is returned.
8. Maintain confidentiality of pricing lists and structures as required by company procedure.
9. Answer customers’ questions about products, prices, availability, and product features.
10. Provide customers with current product catalogs.
11. Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
12. Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.

EDUCATION AND SKILLS:

1. High School Diploma (or GED or High School Equivalence Certificate).
2. Intermediate knowledge level of Windows XP (Excel, Word, and Outlook).
3. Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
4. Communicating: Conveying information to others in an effective manner.
5. Time management: Managing one’s time and the time of others.
6. Persuasion: Persuading others to change their minds or behavior.
7. Service orientation: Actively looking for ways to help people.

EXPERIENCE:

1. Minimum of 2 years’ experience in sales; sales of heavy-duty automotive parts preferred.

WORKING CONDITIONS

WORK ENVIRONMENT:

1. Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise.

PHYSICAL DEMANDS AND EQUIPMENT:

1. The information to follow identifies the average physical demands for the job role. This form is included with the job description to inform the necessary physical requirements for the Job. This is general guidance; site-specific physical demands could be different: Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.