Counter Lead - Seasonal Menu & Guest Experience

Nan's Kitchen; Westford (MA); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Descripción de la vacante

Nan's Kitchen is looking for a Counter Lead to guide a high-energy counter team, tell the story behind our seasonal menu, and ensure every Fired Chicken sammie meets the high standard we set for quality. You will thrive in a fast-paced, neighborhood spot where personality and guest delight matter.

Join a brand with a loyal local following, work with a team that values scratch cooking and seasonal sourcing, and enjoy competitive pay plus a strong tip pool and advancement opportunities.

Formación

• You’re a "People Person" with an Edge: You can handle the "Gold Member" energy and the rush‑hour pressure without losing your cool.
• You Actually Care About Food: You get excited when the seasons change and the new produce arrives.
• You’re a Finisher: You don't just take orders; you curate experiences and make sure every guest leaves a fan.

Responsabilidades

• Expert Storytelling: Breaking down the seasonal menu for guests and helping them find their new favorite dish.
• Quality Guard: Ensuring that every Fired Chicken sammie meets the "tattoo-worthy" standard before it hits the bag.
• High-Speed Coordination: Managing a line that often wraps around the block with grace, speed, and a sense of humor.
• The "Scratch" Standard: Maintaining a pristine environment that reflects the care we put into our food.

Descripción del empleo

Nan's Kitchen is looking for a Counter Lead to guide a high-energy counter team, tell the story behind our seasonal menu, and ensure every Fired Chicken sammie meets the high standard we set for quality. You will thrive in a fast-paced, neighborhood spot where personality and guest delight matter.

Join a brand with a loyal local following, work with a team that values scratch cooking and seasonal sourcing, and enjoy competitive pay plus a strong tip pool and advancement opportunities.