Counter/Inside Sales (Indy Equipment and Supply)

Independence Excavating, Inc.; North Royalton (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

FSA & HSA

Life Insurance

Disability—Short/Long

Wellness Program

Paid Holidays

PTO

401(k) matching

Training Program

Tuition Reimbursement

Career Advancement

Family-owned since 1956

Job summary

Indy Equipment & Supply in Independence, OH seeks an ambitious Inside/Counter Sales professional focused on delivering excellent customer service. You will take orders, handle quotes, and assist customers with product information in a fast-paced retail-like setting.

The role requires HS diploma or GED and the ability to learn software, input orders, and communicate effectively. Proficiency with MS Word/Excel and lifting up to 90 lbs is expected.

Qualifications

• High school diploma or GED or 1–2 years related experience or training.
• Ability to learn computer software and input orders in the sales order database.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate discounts, money figures and percentages.
• Ability to lift up to 90 lbs.
• Proficient in MS Word, Outlook and Excel.
• Good verbal communications and accuracy.
• Knowledge of construction goods, equipment and products.

Responsibilities

• Answering sales calls and greeting and assisting customers inside the store by taking orders and answering questions.
• Processing and monitoring will calls, special orders, backorders, fabrication orders, truck orders, drop ships, and quotes.
• Maintaining store appearance, restocking showroom, and ensuring safe, orderly conditions.
• Maintaining product knowledge and providing customers with information on specifications, pricing, and availability.
• Other duties as assigned.

Skills

Customer service

MS Word

MS Excel

Data entry

Communication

Software learning

Verbal skills

Education

High school diploma or GED

Tools

Sales order database

Job description

Inside/Counter Sales

Indy Equipment & Supply is looking for an ambitious, driven, and reliable customer service focused individual to fill the position of Inside / Counter Sales in our Independence, OH location. Indy Equipment & Supply is a one-stop shop for construction contractors. Whether it supplies, equipment rental, service, or aggregates, your partners at Indy have the knowledge and expertise to help our loyal customers get the job done right!

What do we believe in?

People

Provide a safe, family-oriented environment. Commitment to integrity. Protect our most valuable assets.

Performance

Always deliver the highest quality. Find solutions. Provide value to our partners.

Community

Positively impact the communities we serve. Give back. Leave the world a better place than we found it.

A Typical Day Looks Like

• Answering sales calls and greeting and assisting customers inside the store by taking orders and answering questions in a courteous and timely manner
• Processing and monitoring will calls, special orders, backorders, fabrication orders, truck orders, drop ships, and quotes
• Maintaining store appearance by straightening, organizing, and securing displayed material to guarantee safe and orderly conditions in the sales area. Facing shelves and restocking showroom as needed. Cleaning and organizing as needed
• Maintaining a high level of product knowledge through reading about the products the company sells and attending all assigned product knowledge meetings. Providing customers with reliable information regarding product specifications, product suitability, pricing, and availability
• Other duties as assigned

Do you have what it takes?

• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience
• Ability to learn computer software, and input orders in sales order database
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to lift up to 90lbs
• Must be proficient in MS Word, Outlook, and Excel
• Good verbal communication skillsAccurate and detail-oriented
• Knowledge of construction goods, equipment, and products

Why IES?

• Bi-Weekly Competitive Pay!
• Excellent Benefits:
  • Medical
  • Dental
  • Vision
  • FSA & HSA
  • Life Insurance + Optional Family Life Insurance
  • Short-term and Long-term Disability
  • Wellness Incentive Program
• Paid Holidays and PTO
• 401(k) + Company match
• Paid corporate training program
• Tuition Reimbursement
• Stability and a variety of different roles that provide a path to career advancement
• Family-owned and operated since 1956

Indy Equipment & Supply

is an Equal Opportunity Employer, and we value workplace diversity and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.