Counter Clerk

Thompson Power Systems; Pensacola (FL); On-site; USD 19,000 - 29,000; Full time

Job summary

Thompson Tractor is seeking a Counter Clerk responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery, including lift trucks and all allied products.

Extensive on the job training and e-learning must be successfully completed. The Counter Clerk will advance in classification as attitude, skill level, and job performance allowances, and will be a key player in ensuring efficient operations, great customer

Qualifications

• Written communication skills.
• Telephone and verbal communication skills.
• Basic computing skills.

Responsibilities

• Accurately process and complete parts orders with minimal supervision
• Assemble hydraulic hoses without supervision
• Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
• Operate all material handling equipment in a safe manner
• Respond appropriately to customer demands
• Maintain valid drivers license and material handling equipment operator certifications
• Attend to afterhours call schedule as required
• Mentor other parts department employees as needed
• Other duties assigned by management as needed

Skills

Written communication

Verbal communication

Basic computing skills

Education

High school diploma

Job description

Position Summary

T h e C o u n t e r C l e rk is r e s p o n s i b l e f o r c r e a t i n g c u s t o m e r a n d i n t e r n a l o r d e r s, w o r k i n g b o t h i n d e p e n d e n t l y a n d o n a t e a m . The C o u n t e r C l e rk m u s t b e f a m i l i a r w i t h m a c h i n e r y, i n c l u d i n g l i f t t r u c k s a n d a l l i e d p r o d u c t s . E x t e n s i v e o n t h e j o b tra i n i n g a n d e - l e a r n i n g m u s t b e s u c c e s s f u l l y c o m p l e t e d . The Co un t e r C l e rk w i l l d e m o n s t r a t i n a e x i l i i t i v e , c o m m i t m e n t t o t e a m w o r k, e n t h u s i a s m f o r c u s t o m e r s e r v i c e, a n d d e d i c a t i o n t o f i n d i n g s o l u t i o n s i n a e n f f i c i e n t m a n n e r. T h e Co un t e r C l e rk w i l l a d v a n c e i n c l a s s i f i c a t i o n a s a t t i t u d e, s k i l l l e v e l, a n d j o b p e r f o r m a n c e a l l o w a b l e s.

Essential Responsibilities & Expectations

• Accurately process and complete parts orders with minimal supervision
• Assemble hydraulic hoses without supervision
• Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
• Operate all material handling equipment in a safe manner
• Respond appropriately to customer demands
• Maintain valid drivers license and material handling equipment operator certifications
• Attend to afterhours call schedule as required
• Mentor other parts department employees as needed
• Other duties assigned by management as needed

Qualifications

Education

• High school diploma or equivalent

Experience

• Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required. Candidates must possess the ability to quickly acquire the following required Skills and Competencies:

Skills and Competencies

• Written communication skills
• Telephone and verbal communication skills
• Basic computing skills

Job Training

• Area specific parts operations training
• OSHA required training
• Material handling equipment operator certification
• Compliance training

Working Conditions

Work is normally performed in a Parts Department environment. Limited exposure to physical risk and weather conditions is associated with this position. Sitting for extended periods of time is often required.

Physical Requirements

• Speaking
• Listening
• Writing
• Typing
• Reaching
• Kneeling
• Standing
• Grasping
• Stooping
• Lifting items up to 75 lbs.
• Climbing on ladders
• Operating material handling equipment

Job Hazards

• Slipping, tripping, falling
• Potential harm from operating office equipment
• Back and neck strain

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.