Count Team Supervisor - Elko

Maverick Gaming; Elko (NV); On-site; USD 18,184 - 25,898; Full time

Job summary

Maverick Gaming seeks a Count Team Supervisor in Elko, Nevada, to oversee soft count personnel and ensure compliance with gaming regulations. Key responsibilities include supervising a team of 2 - 10 members, coordinating schedules, and maintaining count room equipment.

Applicants should possess a high school diploma and experience with cash handling. This role demands strong customer service skills and must be performed in a fast-paced casino environment.

The position offers a pay rate of $16.00 per hour, and candidates must be at least 21 years old.

Qualifications

• Previous experience with cash handling.
• Must be able to obtain and maintain a Nevada State Gaming Card.
• Must be 21 years of age or older.

Responsibilities

• Supervise Soft Count team comprised of 2 -10 team members.
• Coordinate schedules and maintain proper staffing.
• Ensure compliance with gaming regulations for drop and count.
• Conduct ongoing training on gaming regulations.

Skills

Customer service

Attention to detail

Math skills

Time management

Ability to lift 50 lbs

Education

High School Diploma or equivalent experience

Job description

Description

The Count Team Supervisor will report to the Assistant Controller.

Job Overview

The Count Team Supervisor will oversee soft count personnel with the primary role of observing and ensuring that all gaming requirements are met for drop and count for multiple properties.

Job Responsibilities

• Supervise Soft Count team comprised of 2 -10 team members.
• Coordinate schedules and maintain proper staffing.
• Step in and perform drop and count functions when necessary.
• Maintain count room equipment.
• Ensure the integrity of the soft count and drop.
• Ensure compliance with gaming regulations for drop and count.
• Ongoing training on gaming regulations.
• Perform related and/or other duties as assigned.

Requirements

• High School Diploma or equivalent experience preferred.
• Previous experience with cash handling.
• Must be able to obtain and maintain a Nevada State Gaming Card.

Specific Skills, Knowledge, & Abilities

• Must be 21 years of age or older.
• Must be able to pass basic math test.
• On feet or standing 100% of time.
• Must be able to lift 50 lbs.
• Ability to follow directions thoroughly.
• Ability to provide excellent customer service and maintain a professional demeanor.
• Ability to prioritize and organize.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Ability to understand guest’s service needs.
• High level of concentration to deal with multiple tasks at the same time.
• Ability to interface effectively and work cohesively with co‑workers in a small space.
• Ability to speak, read and write English.
• Accuracy and attention to detail is necessary for completion of regulatory forms.

Working Conditions

This position typically works early morning shifts, including weekend and holidays.

Physical Requirements

Ability to work in a fast‑paced casino environment. Must be able to stand, walk or sit for long periods of time, speak and hear, write, finger and feel, lift and carry up to fifty pounds (50 lbs.) and occasionally more. Employee frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and endure variable temperature conditions (extreme hot or cold). Must be 21 years of age or older.

Salary

$16.00 / hour